The Limited Lifetime Parts Warranty is another world class standard you can experience when you take your Cadillac to the Certified Service Experts for repair and replacement auto parts. This warranty is available at your Cadillac dealer.
Our dealers stand behind their GM Original Equipment products and many auto parts are backed by our Limited Lifetime Parts Warranty. If any of the auto parts listed below are replaced by a Cadillac, Chevrolet, Buick or GMC dealer in a customer paid transaction, the part is covered by our Limited Lifetime Parts Warranty. If the eligible auto part ever needs to be replaced, the Limited Lifetime Parts Warranty will cover the cost of the new auto part. Warranty is not transferable. Installation is extra.
The Limited Lifetime Parts Warranty covers only parts that meet all of the following criteria:
- Must be an eligible GM auto part listed above which was replaced after 1/1/2013
- Must be on customer-pay repair order
- Must be originally installed by a Cadillac, Chevrolet, Buick or GMC dealership
If an eligible auto part needs to be replaced, any Cadillac, Chevrolet, Buick or GMC dealership will repair or replace it free of charge to the original purchaser. Installation is extra.
The following GM passenger cars and light-duty trucks (Series 10-30) are eligible for this Limited Lifetime Parts Warranty:
Cadillac / Chevrolet / Buick / GMC / Oldsmobile / Pontiac / Saturn /
HUMMER H2 & H3 (H1 excluded)
The following auto parts and services are not covered by the Limited Lifetime Parts Warranty:
- Auto parts not found on the eligible GM parts list above
- Over-the-counter parts purchases
- Auto parts repaired or replaced under any applicable new or used vehicle warranty
- Part failure because of negligence, alteration, accident, or use for which GM did
not design or approve the auto part
- Damage caused by lack of maintenance
- Use of wrong fluids, refrigerant, fuel, oil, or lubricants
- Repairs made with non-GM parts
- Repairs made on commercial fleet vehicles or racing vehicles
- Inconvenience, loss of time or use of the vehicle, towing or other economic
This auto part warranty remains in effect for as long as the original purchaser owns the eligible vehicle on which the part(s) were originally installed. The original purchaser seeking a repair must return the vehicle to a Cadillac, Chevrolet, Buick or GMC dealership.The original purchaser must provide a copy of the original auto repair order showing that a Cadillac, Chevrolet, Buick or GMC dealership had earlier replaced the warranty eligible part.
The cost of the replacement auto part(s) will be covered, but the customer will pay for the cost of labor.**
Locate a dealer near you to take advantage of this valuable warranty and the expertise of our technicians who receive exclusive training on your specific vehicle.
1. Cadillac received the highest numerical score among luxury brands in the proprietary J.D. Power 2014 Customer Satisfaction with Dealer Service (CSI) Study.SM Results based on responses from 90,906 owners and lessees of 2009 to 2013 model-year vehicles, measuring 31 auto manufacturers and measures satisfaction among vehicle owners who visit a dealer for service during the first three years of ownership. Proprietary study results are based on experiences and perceptions of owners surveyed from October-December 2013. Your experiences may vary. Visit jdpower.com.