Cadillac | 2009 New Cars, Luxury Vehicles - Contact Information
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Your complete satisfaction with Cadillac vehicles and services is important to us. We have facilities, representatives, technicians, tools, and up-to-date information to promptly resolve your questions or concerns. We provide multiple convenient ways to contact us 7 days a week, 24 hours a day.

E-mail

Click the link below to open our e-mail contact form.

E-mail Cadillac

Mail

Please mail your comments, questions or concerns to one of the following Cadillac Customer Assistance Centers:


In the United States:
Cadillac Customer Assistance Center
P. O. Box 33169
Detroit, MI 48232-5169

In Canada:
GM of Canada
1908 Colonel Sam Drive
Oshawa, Ontario
L1H 8P7, Canada
Mail Code 163-005

Telephone

To better address your comments and concerns, please choose from the phone numbers below. Cadillac Customer Assistance Centers are open Monday through Saturday from 8:00 a.m. to 9:00 p.m. EST and closed on Sunday.

Inside the U.S.: 1-800-458-8006
Inside Canada: 1-800-263-3777
International Inquiries: 1-905-644-4112

When you call the Cadillac Customer Assistance Center, please have the following information available:

  • Your name, address, and home and daytime telephone numbers

  • Your Vehicle Identification Number (VIN), which can be found on your registration

  • Dealership name and location

  • Vehicle delivery date and current mileage

  • Nature of your concern

Service Manuals & Owner Publications

To purchase service manuals, service bulletins, owner manuals, and other service literature for all current and many past model Cadillac vehicles, call the appropriate toll-free number below.

Inside the U.S.: 1-800-333-4CAD
Inside Canada: 1-800-263-3777

Cadillac New Vehicle Purchase Information

For information regarding Cadillac models, current incentives or promotions, please contact us at the appropriate number below.

Inside the U.S.: 1-800-333-4CAD
Inside Canada: 1-800-263-3777
International Inquiries: 1-905-644-4112

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