Your complete satisfaction is important to us, and we're here to help. Please select your preferred contact choice below.



For information regarding Cadillac models, current incentives or promotions, please contact us at the appropriate number below.


Inside the U.S.: 1-800-333-4CAD

Inside Canada: 1-888-446-2000

International Inquiries: 1-905-644-4112


To better address your comments and concerns, please choose from the phone numbers below. Cadillac Customer Assistance Centers are open Monday through Saturday from 8:00 a.m. to 9:00 p.m. EST and closed on Sunday.

Inside the U.S.: 1-800-458-8006

Inside Canada: 1-888-446-2000

International Inquiries: 1-905-644-4112

When you call the Cadillac Customer Assistance Center, please have the following information available:

  • Your name, address, and home and daytime telephone numbers
  • Your Vehicle Identification Number (VIN), which can be found on your registration
  • Dealership name and location
  • Vehicle delivery date and current mileage
  • Nature of your concern


Cadillac Online Owner Center

For questions about managing your vehicle on, call the toll-free number below.


Monday – Saturday, 8 a.m. – 9 p.m. EST
Closed Sunday


Service Manuals and Owner Publications:

To purchase service manuals, service bulletins, owner manuals, and other service literature for all current and many past model Cadillac vehicles, call the appropriate toll free number below.

Inside the U.S.: 1-800-551-4123

Inside Canada: 1-800-263-3777


Apply for a GM Rewards Card

BuyPower Card® 800-460-2845

GM Extended Family Card Apply: 877-557-2622

24 hours a day, 7 days a week