Cadillac is a division of General Motors Corporation.

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Your satisfaction and goodwill are important to your dealer and to Cadillac. Normally, any concerns with the sales transaction or the operation of your vehicle will be resolved by your dealer's sales or service departments. The first step is to discuss your concern with a member of dealership management. Normally, concerns can be quickly resolved at that level. To locate a Cadillac dealer, please visit the Cadillac Dealer Locator.

From changing oil to changing engines, these automotive experts use only Genuine GM Parts & Accessories that are designed specifically for your GM vehicle. They're also tested for performance and reliability. So no matter what kind of GM vehicle you own, trust it to the Goodwrench-trained technicians at your GM dealer. You'll spend less time in the shop and more time on the road. For more details, please visit www.gmgoodwrench.com

There are two ways to obtain a copy:

1. You can register your vehicle by visiting the Cadillac Owner Center at MyGMlink to obtain a complimentary electronic copy (for most vehicles from 1995 to present).

2. To receive a paper copy (for a fee) you may contact Helm, Inc. Manuals are available from the late 1960s or early 1970s for most GM vehicles. You can reach Helm Publications Ordering at 1-800-551-4123.

MyGMlink.com is a FREE service offered to GM customers where they can access and receive:

Digital Owner's Manual, Warranty Manual, and more
Recall notices for their specific vehicles
E-mail service reminders
Online service and maintenance records (as entered by the customer)
Exclusive privileges and offers
Handheld companion (PDA) application
Interactive vehicle design and racing game
OnStar and GM Card Earnings summaries
For more details, please visit MyGMlink.

Should a recall on your vehicle ever occur, Cadillac will notify you by mail. You can also contact any Cadillac Dealer, visit the Cadillac Owner Center at My GMLink, or you may call 1-800-333-4223

You can find this answer by looking in your Owner's Manual under "Oil, Engine." If you do not have a manual, and you currently own a Cadillac, please visit the Cadillac Owner Center at MyGMlink to obtain a complimentary electronic copy (for most vehicles from 1995 to present).

Cadillac has a Roadside Assistance program to aid owners with emergency and other services. It is a complimentary service that comes with each new Cadillac vehicle. Services provided include:

24 hour, 7 day/week toll free 800 phone assistance
Towing to the closest Cadillac dealer (from a legal roadway)
Flat tire change (using vehicle's spare)
Battery jump-start
Vehicle unlock service (costs for a new key and the labor to create not covered)
Trip interruption assistance
Trip routing
Emergency fuel delivery (up to $5.00 worth)

If your Cadillac vehicle is equipped with an active OnStar subscription, you can simply press the blue button for roadside service. If it is not equipped, please call 1-800-224-1400 to initiate roadside assistance for your vehicle.

Roadside Assistance is also included for 100,000 miles/5 years (whichever comes first) on all Cadillac 2007 and 2008 passenger cars and light-duty trucks. For model years prior to 2007, your vehicle is provided Roadside Assistance for the term that matches its bumper-to-bumper warranty. Please refer to the Owner's Manual for the specific warranty on your vehicle.

There is generally no charge for any of the services listed while the vehicle is covered by the complimentary Roadside Assistance service. However, additional charges may be incurred for some services, including towing the vehicle beyond the closest Cadillac dealer; for non-warranty parts and labor; or for lost key replacement. For details and additional information, please refer to Section 7 of your Owner's Manual.

E85 Ethanol, a blend of 85% ethanol and 15% gasoline, is a renewable fuel made mostly from U.S.-grown corn. E85 Ethanol Flexible Fuel Vehicles (FFV) are designed to run on E85, gasoline, or any blend of the two. For more details, including vehicles with E85 option and locating E85 fuel stations, please visit livegreengoyellow.com.

To learn about the specific items on your vehicle, please refer to Section 1 in your Cadillac Owner's Manual, "Seats and Restraint Systems." For general information please visit the safety section on the GM website.

Stability enhancement systems help drivers maintain control of vehicles during certain low traction driving conditions such as ice, snow, gravel, wet pavement and uneven road surfaces, as well as in emergency lane changes or avoidance maneuvers. For more details as well as how the system works, please visit the StabiliTrak section on the GM website.

A vehicle equipped with all-wheel drive temporarily transfers power to all four driving wheels automatically when the need is sensed by the vehicle. A vehicle equipped with four-wheel drive (4x4) can transfer power from two wheels to all four wheels upon driver demand, usually by pushing a button or turning a switch.

As part of the best coverage in America, Onstar is now offered on nearly every GM vehicle sold in the US and Canada. OnStar is the in-vehicle safety and security system created to help protect you and your family on the road. OnStar's innovative three-button system offers:

24-hour access to expertly trained, caring advisors
A connection to emergency assistance
Access to OnStar Hands-Free Calling in covered areas (prepaid calling charges apply)
Call 1-888-4-ONSTAR (1-888-466-7827) or visit onstar.com for system limitations and details.

OnStar Vehicle Diagnostics is an exclusive new service that runs diagnostic checks on a vehicle's key operating systems and sends the customer monthly reports by e-mail. It's available only from OnStar and GM — just one more way OnStar helps give you peace of mind on the road. Visit onstar.com for more information.

In a frontal or near-frontal impact of sufficient severity, the air bag sensing system detects that the vehicle is suddenly stopping as a result of a crash. The sensing system triggers a release of inflation gas. This gas inflates the air bag. The inflator, air bag, and related hardware are all part of the air bag module packed inside the steering wheel for the driver air bag and in the instrument panel for the right front passenger air bag.

The air bag is designed to inflate in moderate to severe frontal or near-frontal crashes. The air bag will inflate only if the impact speed is above the system's designed "threshold level." If your vehicle goes straight into a wall that doesn't move or deform, the threshold level is about 14 to 18 mph (23 to 29 km/h). The threshold level can vary, however, with specific vehicle design, so that it can be somewhat above or below this range. If your vehicle strikes something that will move or deform, such as a parked car, the threshold level will be higher. Inflation is determined by the angle of the impact and the vehicle's deceleration.

If the vehicle is equipped with seat mounted side impact or roof rail mounted head curtain air bags, those will deploy in a side impact. If the vehicle is equipped with a roll over capable head curtain air bags, a roll over sensor will deploy the head curtain air bags in a roll over incident.
The frontal air bags will not deploy in a side impact or roll over, unless there is also a front or front-corner impact of sufficient severity to trigger the frontal airbags.
The airbags will not deploy in a rear impact.

Yes! The air bag supplements the protection provided by the shoulder belts. Remember, the air bag is designed to inflate in moderate-to-severe frontal and near-frontal crashes. Safety belts can provide protection in impacts other than frontal and near-frontal collisions.

To learn about the specific items on your vehicle, please refer to Section 1 in your Cadillac Owner's Manual, "Seats and Restraint Systems." For general information please visit the safety section on the GM website.

There are no specific child restraints that Cadillac recommends or endorses, but we do have some information that might be helpful to you.

Cadillac's seats and safety belt systems are designed to accommodate child restraints. However, we cannot be certain that all child restraints will be compatible with Cadillac vehicles. Our cars conform to SAE (Society of Automotive Engineers) J1819 standard, which is a recommended guideline for automotive safety belt and child restraint compatibility. Therefore, child restraints that conform to this standard will be more compatible with the seats and safety belt systems used in Cadillac vehicles. Also, your Cadillac Dealer can install a tether anchor kit (at no charge to you) that will anchor front-facing child seats.

First, we recommend you work with a child-safety seat manufacturer, or a local retail outlet that sells child restraint seats, for possible suggestions on what type of seat would be most appropriate for your needs. You could also take your child restraint to a checkup event or contact a local CPS technician for additional assistance. There are a couple of websites that have some good information on this topic.

Try these:
NHTSA at www.nhtsa.dot.gov
National Safe Kids www.safekids.org
Safety Beltsafe USA www.carseat.org
American Academy of Pediatrics www.aap.org/family/carseatguide.htm

In addition, you might want to try checking with your local hospital, police department and fire department for any information they might have.

Simply depress the parking brake.

To order a catalog or actual merchandise, please visit cadillaccollection.com or call 1-800-200-7197.

Currently, Cadillac parts can only be purchased through your local Cadillac Dealer. However, some Cadillac retail websites do allow for the purchase of parts from their facilities via their websites. Therefore, please review your local Cadillac Dealer's websites for this information.

Incentive offers vary throughout the year. Please see the Local Offers page for Cadillac national or regional incentives or contact a dealer at the Cadillac Dealer Locator to inquire about any potential local offers. If you would prefer to contact us by phone, we can be reached at 1-888-333-4223 between 8:00 AM – 11:00 PM EST 7 days a week.

Because the available options and their prices vary from model to model, it's best to ask your dealer for the specifics. He or she will be glad to explain the options available for the model you're interested in. To locate a Cadillac dealer please visit the Cadillac Dealer Locator.

Ask your local Cadillac dealer for specifics about the model you're interested in. He or she will be glad to provide you with a schedule. To locate a Cadillac dealer please visit the Cadillac Dealer Locator.

Your trade-in value is determined by the Dealer and could vary based on many factors, including mileage, the overall condition of your vehicle, the popularity of your vehicle and current regional market conditions. Check with your Dealer for details.

No. However, you may order a vehicle from the factory through an authorized Cadillac dealer. To locate a Cadillac dealer please visit the Cadillac Dealer Locator.

Whether you want to lease or buy, your GM dealership and GMAC have some smart ways to fit a new GM vehicle into your life and your budget. To view the range of GMAC financing choices your dealership offers to qualified customers, visit GMAC.

Yes. Just fill out and submit our online GMAC Express Application. Once GMAC receives your information, they'll process it quickly and e-mail you a printable certificate to take to the GM dealership of your choice to complete the application process.

General Motors is committed to helping persons with disabilities equip their vehicles for easier travel. To learn about the GM Mobility program, please visit www.gmmobility.com or contact the GM Mobility Assistance Center at 1-800-323-9935

General Motors and the GM Foundation support a variety of activities in the communities where we do business. For guidelines that apply to proposals to either GM or the GM Foundation for grants, event participation, or vehicle donation requests please visit www.gm.com.