Cadillac Advanced Vehicle Protection Plan

ADVANCED LEASE PROTECTION

 

To get ahead, you plan ahead. Always ready for the unexpected. And ready to go at a moment’s notice. Your self-assurance can now be enhanced with Cadillac Advanced Lease Protection. It’s coverage that provides additional services and protection during, plus coverage after the manufacturer’s warranty expires. So you can feel safeguarded against the costs of covered repairs that can unexpectedly arise. It’s truly a high level of confidence.

 

There is no deductible required to obtain coverage under the Service Contract. Coverage begins on the contract purchase date and will expire according to the time and/or mileage selected, whichever occurs first, as shown on the Registration Page, and/or when the Limits of Liability for the Contract have been reached.

 

Locate dealers offering Cadillac Protection products on the Locate a Dealer page by selecting New Search, then check the box labeled Extended Protection. View a sample product contract for the Advanced Lease Protection Plan below.

 

HOW YOU’RE COVERED*

BREAKDOWN COVERAGE
The Plan will pay for or reimburse approved costs to repair or replace any breakdown of any covered part except as listed in the Exclusions and Limitations section of the Service Contract.

 

BRAKE PAD COVERAGE
Replacement of one set of front and rear brake pads/shoes during the term of the Service Contract.

 

BATTERY COVERAGE
Replacement of one battery, not to exceed the difference between the manufacturer’s prorated replacement reimbursement amount and the cost of a like-kind and quality battery during the term of the Service Contract.

 

HEADLAMP BULB COVERAGE
Unlimited replacement of headlamp bulbs (damage as a result of collision is not covered) during the term of the Service Contract.

 

BELTS & HOSES
Unlimited replacement of the engine belts and hoses, specifically the vacuum pump belt, serpentine belt, power steering belt, alternator belt, supercharger belt, air pump belt, air conditioner belt, water pump belt, heater hose, bypass hose, throttle body hose, upper and lower radiator hoses, air conditioning hose, power steering pressure and return hose, air hose, washer hoses, vacuum hoses, and fuel hoses during the term of the Service Contract.

 

WINDSHIELD WIPER BLADE COVERAGE
Replacement of one set of windshield wiper blades and/or inserts during the term of this Service Contract.

 

ELECTRICAL COVERAGE
Unlimited replacement of fuses and interior and exterior lightbulbs, specifically the turn-signal bulbs, engine compartment lights, running lights, fog lights, brake lights, backup lights, license plate lights, parking lights, trunk light, dome light, courtesy light, visor light, map light, and glove box light (damage as a result of collision is not covered) during the term of the Service Contract.

 

WHEEL ALIGNMENT COVERAGE
Covers one wheel alignment during the term of the Service Contract.

 

DIAGNOSTICS COVERAGE**
Reasonable, necessary, and customary diagnostic charges incurred in conjunction with a covered repair, not to exceed the labor time listed in a nationally recognized labor time guide.
**Diagnostic time will not be paid for those conditions where the proper repair is readily apparent to the normal senses of sight, touch, smell and/or sound.

 

FLUID COVERAGE
Replacement of necessary fluids, oils, greases, lubricants, and approved air-conditioning (A/C) gases that must be replaced in conjunction with a covered repair. This coverage does not apply to shop supplies.

 

RELATED DAMAGE COVERAGE
Replacement of brake pads, belts and hoses that are damaged and require replacement as a direct result of a covered breakdown. Coverage includes disc brake rotor and brake drum resurfacing required as a direct result of a covered breakdown.

 

ADDED BENEFITS:

 

RENTAL CAR COVERAGE
Need to rent a vehicle while yours is being repaired for a covered breakdown? No problem. The plan will pay for or reimburse you for a rental vehicle or for any public transportation expenses while your vehicle is being repaired, up to $40 per day (max. $280/visit).

 

TOWING & ROAD SERVICE
In the event that your vehicle is disabled, the plan will cover your towing or road service charges up to $150 per occurrence.

 

TRIP INTERRUPTION
If a covered breakdown occurs more than 100 miles from your home and a repair facility needs to keep it overnight, the plan will reimburse you up to $200 a day (max. 4 days) for hotel and restaurant expenses.

 

LOST KEY & LOCK OUT
Keys are easy to lose. If your keys are lost or broken, or if you accidentally lock yourself out of your vehicle, the plan will reimburse you up to $35 for locksmith services.

 

CANCELLATION
You may cancel your contract at any time, including when you sell the vehicle or if loss of vehicle occurs. If you cancel your contract within 60 days and no claims were filed, you will receive a full refund. If you cancel after 60 days or if a claim was filed, you will receive a pro rata refund less claims paid (where permissible) and any applicable cancellation fee.

 

*Coverages under the Plan are subject to the limit of liability. See Plan for exclusions and limitations.

FAQ

WHAT COVERAGE LEVELS DOES THE PROTECTION PLAN OFFER?
There are two levels of coverage offered through the Protection Plan: Silver and Platinum. Silver provides basic component coverage, while Platinum covers most mechanical and electrical components on your Cadillac. See your Cadillac dealer for more details on both plans. The Protection Plan includes a number of term and mileage options you can choose from. For more information, see your Cadillac dealer.

 

WHERE SHOULD I GET MY CADILLAC REPAIRED?
During the term covered by your plan, you may have covered repairs completed at any Certified Service center.

 

WHAT DEDUCTIBLE LEVELS ARE AVAILABLE?
Deductible levels include $0, $100, and the Disappearing Deductible feature.

 

WHAT DEDUCTIBLE LEVELS ARE AVAILABLE?
Deductible levels include $0, $100, and the Disappearing Deductible feature.

 

WHAT IS A DISAPPEARING DEDUCTIBLE AND HOW DOES IT WORK?
The Disappearing Deductible feature provides the ability to waive the $100 deductible when you return to the dealership where you purchased the plan for a repair covered under the plan. If you go to another dealership for a covered repair, you will have to pay the $100 deductible.

 

HOW DOES THE CADILLAC PROTECTION PLAN COMPARE TO THE CADILLAC CERTIFIED PRE-OWNED VEHICLE COVERAGE?
The Cadillac Certified Pre-Owned program provides a 12-Month/12,000-Mile (from date of purchase) Bumper-to-Bumper Limited Warranty, whichever comes first, along with 5-Year/100,000-Mile Powertrain Limited Warranty coverage from the new-vehicle in-service date, whichever comes first.

Every Certified Pre-Owned vehicle from Cadillac comes with a transferable 5-Year/100,000-Mile Powertrain Limited Warranty, plus Roadside Assistance and Courtesy Transportation.

The Cadillac Protection Plan can begin when the Cadillac Certified Pre-Owned coverage expires (subject to a waiting period; see your dealership for details), for whatever time and mileage option you choose to purchase. For more information, see the Protection Plan Vehicle Service Contract.

 

WHAT IS THE COMMERCIAL-USE SURCHARGE?
It provides your vehicle Protection Plan coverage if you intend to use your Cadillac vehicle for activities such as jobsite activities, delivery of goods, service or repair work, farming, ranching, route work, or snow removal. The Commercial-Use Surcharge is paid at the time of contract purchase.

 

DOES THE COMMERCIAL-USE SURCHARGE EXCLUDE ANY CADILLAC VEHICLES?
Yes, it excludes vehicles that are being or will be used for the following commercial uses: taxi, rental, limousine or shuttle service, towing/wrecker service, police or emergency service, dumping (dump beds), cherry pickers, lifting or hoisting, principally off-road, or prearranged or organized racing or competitive driving.

 

WHAT ARE THE TIME AND MILEAGE OPTIONS FOR NEW CADILLAC VEHICLES UNDER THE PROTECTION PLAN?
24 months or 50,000 miles, whichever comes first

36 months or 45,000 miles, whichever comes first

36 months or 60,000 miles, whichever comes first

36 months or 75,000 miles, whichever comes first

36 months or 100,000 miles, whichever comes first*

39 months or 39,000 miles, whichever comes first

39 months or 45,000 miles, whichever comes first

39 months or 60,000 miles, whichever comes first

48 months or 40,000 miles, whichever comes first

48 months or 48,000 miles, whichever comes first

48 months or 60,000 miles, whichever comes first

48 months or 75,000 miles, whichever comes first

48 months or 100,000 miles, whichever comes first*

60 months or 40,000 miles, whichever comes first

60 months or 50,000 miles, whichever comes first

60 months or 60,000 miles, whichever comes first

60 months or 75,000 miles, whichever comes first

60 months or 100,000 miles, whichever comes first*

72 months or 48,000 miles, whichever comes first

72 months or 60,000 miles, whichever comes first

72 months or 75,000 miles, whichever comes first

72 months or 100,000 miles, whichever comes first*

84 months or 56,000 miles, whichever comes first

84 months or 75,000 miles, whichever comes first

84 months or 100,000 miles, whichever comes first*

*Only available if vehicle has less than 50,000 miles on Contract Purchase Date.

 

WHAT ARE THE TIME AND MILEAGE OPTIONS FOR USED CADILLAC VEHICLES UNDER THE PROTECTION PLAN?
12 months or 12,000 miles, whichever comes first

24 months or 24,000 miles, whichever comes first

24 months or 40,000 miles, whichever comes first

36 months or 24,000 miles, whichever comes first

36 months or 30,000 miles, whichever comes first

36 months or 36,000 miles, whichever comes first

36 months or 45,000 miles, whichever comes first

36 months or 60,000 miles, whichever comes first

48 months or 32,000 miles, whichever comes first

48 months or 48,000 miles, whichever comes first

48 months or 60,000 miles, whichever comes first

60 months or 40,000 miles, whichever comes first

60 months or 50,000 miles, whichever comes first

60 months or 60,000 miles, whichever comes first

60 months or 75,000 miles, whichever comes first

60 months or 100,000 miles, whichever comes first

72 months or 72,000 miles, whichever comes first

72 months or 100,000 miles, whichever comes first

84 months or 70,000 miles, whichever comes first

84 months or 100,000 miles, whichever comes first

Note: 1- and 2-year contracts are available for vehicles up to 120,000 miles. 1-, 2-, 3-, 4, and 5-year contracts are available for vehicles up to 100,000 miles.

 

FOR USED CADILLAC VEHICLES, WHEN DOES THE PROTECTION PLAN CONTRACT OR TERM OF THE CONTRACT START AND END?
The term covered by the Protection Plan begins on the contract purchase date and mileage at that time (may be subject to a waiting period; see your dealership for details). The coverage term runs through your purchased time and mileage option, whichever comes first.

 

ARE THERE DIFFERENT TIME AND MILEAGE OPTIONS FOR NEW AND USED VEHICLES COVERED UNDER CADILLAC PLATINUM WRAP COVERAGE?
Yes, the term for the Platinum Wrap Coverage is based on the vehicle you drive. Ask your F&I Sales Representative for details.

 

CAN I PURCHASE PLATINUM WRAP COVERAGE AT ANY TIME WHILE I OWN MY CADILLAC?
Platinum Wrap Coverage must be purchased at the time of your new- or used-vehicle purchase, and the vehicle must be within the Bumper-to-Bumper Limited Warranty period.

 

WHAT COMPONENTS DOES THE SILVER PROTECTION PLAN COVER?
The Silver Protection Plan provides inclusionary repair or replacement coverage for select components under the categories listed below that have experienced a covered breakdown, less the applicable deductible:

- Engine covered components

- Transmission covered components

- Transfer case covered components

- Drive axle covered components

- Factory-installed turbocharger/supercharger covered components

- Steering covered components

- Brake covered components

- Electrical and enhanced electrical covered components

- Factory-installed air conditioning covered components

- Seals and gasket coverage*

*Seals and gaskets of covered components designed to prevent the loss of necessary coolants, lubricants, and fluids are covered.

For a complete list of the specific components covered under the categories above, see the Silver Covered Components List in the Vehicle Service Contract.

 

DOES THE ELECTRICAL COMPONENT COVERAGE INCLUDE TERMS SUCH AS OnStar, FACTORY NAVIGATION SYSTEMS, AND FACTORY-INSTALLED VIDEO COMPONENTS?
Yes, both Platinum and Silver Plans include those factory-installed components.

 

WHAT COMPONENTS DOES THE PLATINUM PROTECTION PLAN COVER?
The Platinum coverage includes most components on your Cadillac, including all components covered by the Silver Plan. Components that are not covered are those listed in the Exclusions section of the Vehicle Service Contract.

 

WHAT ARE THE TIME AND MILEAGE OPTIONS FOR NEW CADILLAC VEHICLES UNDER THE PRE-PAID MAINTENANCE PLANS?
Pre-Paid Maintenance Plans conclude on the indicated date, indicated mileage, or when all services listed on the Vehicle Maintenance Services Checklist of the Pre-Paid Maintenance Agreement have been redeemed, whichever comes first.

72 months or 60,000 miles

90 months or 75,000 miles

108 months or 90,000 miles

126 months or 105,000 miles

144 months or 120,000 miles

162 months or 135,000 miles

180 months or 150,000 miles

Lease:

39 months or 39,000 miles

42 months or 42,000 miles

48 months or 48,000 miles

 

WHAT ARE THE TIME AND MILEAGE OPTIONS FOR USED CADILLAC VEHICLES OR DISCONTINUED GM VEHICLES, OR NON-GM VEHICLES PURCHASED AT A GM DEALERSHIP, UNDER THE PRE-PAID MAINTENANCE PLANS?
Pre-Paid Maintenance Plans conclude on the indicated date, indicated mileage, or when all services listed on the Vehicle Maintenance Services Checklist of the Pre-Paid Maintenance Agreement have been redeemed, whichever comes first.

18 months or 15,000 miles

36 months or 30,000 miles

54 months or 45,000 miles

72 months or 60,000 miles

90 months or 75,000 miles

108 months or 90,000 miles

126 months or 105,000 miles