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TIRE & WHEEL PROTECTION

WHAT DOES TIRE & WHEEL PROTECTION COVER?

The Cadillac Tire & Wheel Protection Plans are available only at the time of vehicle purchase and provide for the repair or replacement of your vehicle’s tires and wheels if structurally damaged due to a covered road hazard. Both plans are endorsed by Cadillac and cover costs for mounting, balancing, valve stems, environmental fees, and taxes. Optional Tire & Wheel Protection Plus will also cover cosmetic damage repairs in addition to structural damage from covered road hazards. Plans are offered in terms ranging from 1-7 years with no mileage restrictions. 

WHAT IS A COVERED ROAD HAZARD?

A covered road hazard is defined as damage that results from the tire or wheel’s contact with a pothole, debris (i.e., nails, glass, rocks, tree limbs, etc.), curb, or any other object or condition that is not normally found on a public roadway, that may prevent a tire from holding sufficient air or properly sealing to the wheel. See terms and conditions for limitations and exclusions.

HOW DO I FILE A TIRE & WHEEL CLAIM?

The first step is to contact the Claims Team at 1-833-955-0047 (Monday to Friday, 7 a.m. to 10 p.m., and Saturday, 8 a.m. to 7 p.m. ET). They are here to assist you in filing a claim and finding a licensed repair facility. Claims must be approved in advance, or the claim could be denied. Please have a copy of your Customer Agreement handy. 

CAN TIRE & WHEEL PROTECTION BE TRANSFERRED?

Tire & Wheel Protection may be transferred within 30 days of the covered vehicle’s resale or lease assumption, subject to a $50 transfer fee. Please see your Agreement for complete transfer rules. 

CAN TIRE & WHEEL PROTECTION BE CANCELLED?

Tire & Wheel Protection is fully refundable within 30 days if no claims have been filed. After 30 days, or if a claim has been filed, you will receive a pro rata refund less claims paid (where permissible) and any applicable cancellation fees. Please see your Agreement for complete cancellation rules.