Cadillac Live is a one of a kind experience that places you inside a digital showroom. Whether it’s your home, office, or even the gym, explore our latest lineup from the comfort of anywhere. Here’s how to get started:
Book an appointment with an agent for a personalized vehicle walk-around of your desired vehicle.
Your Cadillac Live experience happens via one-way video. You will see and hear the agent, but they will only hear you. You also have the option to chat via text with the agent.
Ask any question on the features that matter most to you. Our agents are happy to assist you in whatever you need.
You can end a session whenever you prefer. You are not committed to a pre-determined time.
HOURS OF OPERATION
Mon-Thurs: 9 am – 1 am EST
Fri: 9 am – 9 pm EST
Sat-Sun: 11 am – 7 pm EST
No, you will only see the agent and the showroom from their perspective.
Wait times may vary but we strive to keep them to a minimum.
Your experience with Cadillac Live is entirely complimentary and free of obligations.
No, your session will not be recorded.
Absolutely. If you want to tour the showroom without assistance simply use the options available on the menu on your screen.
Following your tour of the showroom, our Live agent will be happy to assist you in setting up at a time for a test drive.
Please contact Cadillac Customer Care Center at 1-800-333-4223 and we will happily try to accommodate your needs.
Following your session there are no obligations. You can choose to arrange to see a dealer for a test drive, but only if you wish.
The Manufacturer’s Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. Click here to see all Cadillac vehicles’ destination freight charges.
Safety or driver assistance features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. Read the vehicle’s owner’s manual for important feature limitations and information.
Functionality varies by model. Full functionality requires compatible Bluetooth® and smartphone, and USB connectivity for some devices.
Vehicle user interface is a product of Apple® and its terms and privacy statements apply. Requires compatible iPhone® and data plan rates apply. Apple CarPlay, Siri, iPhone and Apple Music are trademarks of Apple, Inc., registered in the U.S. and other countries.
Vehicle user interface is a product of Google and its terms and privacy statements apply. Requires the Android Auto app on Google Play and a compatible Android smartphone. Data plan rates apply. You can check which smartphones are compatible at g.co/androidauto/requirements. Android, Google Play and Android Auto are trademarks of Google LLC.
Functionality is subject to limitations and varies by vehicle, infotainment system, and location. Select service plan required. Certain Alexa Skills require account linking to use. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. See onstar.com for additional details.
The system wirelessly charges one compatible mobile device. Some phones have built-in wireless charging technology and others require a special adaptor/back cover. To check for phone or other device compatibility, see my.cadillac.com/learn or consult your carrier.
Always pay attention while driving and when using Super Cruise. Do not use a hand-held device. Visit cadillac.com/supercruise for compatible roads and full details.
MSRP excludes tax, title, license and dealer fees.
Read the vehicle's owner's manual for important feature limitations and information.
Lower-profile tires wear faster. Tire and wheel damage may occur on rough or damaged roads or from surfaces, curbs, debris or obstacles. This damage is not covered by the GM New Vehicle Limited Warranty. For more details, go to https://my.cadillac.com/how-to-support/exterior/tires-wheels/tires or see your dealer.