amazon key

AMAZON KEY

Deliveries don’t have to be a hassle. Using Cadillac technology, Amazon Key In-Car Delivery can help Amazon Prime members get what they need simply and conveniently delivered right to their properly equipped Cadillac.

CONVENIENCE IS A PRIORITY:


  • Deliveries can reach your Cadillac when you park in eligible locations.
  • Check the status of your in-car deliveries with real-time notifications.
  • Enjoy peace of mind with your delivery with the Amazon Key Happiness Guarantee at no extra cost.

HOW IT WORKS

CONFIRM ELIGIBILITY

Requires a properly equipped Cadillac that is MY 2015 or newer with an active service plan and that you are an Amazon Prime member.

CHECK NOW

DOWNLOAD THE APP & SHOP

Download the Amazon Key App, link your Amazon account to your Owner Center account and start shopping. Select an eligible address and the in-car delivery option at checkout.

RECEIVE WITH EASE

Order with a click and your package will be delivered right to your eligibly parked vehicle.

FREQUENTLY ASKED QUESTIONS

Have more questions? Find answers to some of the most commonly asked questions about Amazon Key.

HOW DOES AMAZON KEY LOCK AND UNLOCK MY VEHICLE?

Amazon Key links your Amazon Prime account with your Owner Center account and connected vehicle service plan to enable in-car deliveries. Amazon will then be able to issue certain remote commands to your linked vehicle, including locating the vehicle, unlock, lock and alert horn and flash lights. In addition, information about your vehicle, its location and confirmation that remote vehicle commands were executed may be sent to Amazon during the delivery process.

WHAT IF THE DELIVERY DRIVER CAN’T GET TO MY VEHICLE?

If the delivery driver is not able to locate your vehicle, the driver will deliver to your selected backup option. This can be to the building of your delivery address or in-car delivery on the next delivery day. You can make this selection and set up a backup delivery preference within the Amazon Key App.

HOW DO I KNOW MY VEHICLE IS PARKED IN AN AREA WHERE AMAZON CAN DELIVER?

The Amazon Key App lets you check if you have parked within range of the delivery location and provides notifications with your expected 4-hour delivery time window (typically between 11 a.m. and 3 p.m. for Two-Day Shipping and 5 p.m.-9 p.m. for Same-Day Delivery).

IS THERE AN ADDITIONAL FEE TO RECEIVE IN-CAR DELIVERY?

No. In-car delivery is free for Amazon Prime members with eligible vehicles and an active connected vehicle service plan.

WE’RE HERE TO HELP

Inside the U.S.: 1-800-458-8006

From Canada: 1-800-263-3777

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  • The Amazon Key App is available for free download on selected iOS and Android mobile devices. Amazon Key In-Car Delivery availability, features and functionality are subject to limitations and may vary according to vehicle, device, location and the manufacturer’s connected vehicle service plan. Amazon Key In-Car Delivery is available for Amazon Prime members in select cities and surrounding areas for eligible vehicles. To learn more about Amazon Key, and to check your eligibility, visit amazon.com/keyincar. AMAZON and related logos are trademarks of Amazon.com, Inc., or its affiliates.

  • Visit www.amazon.com/keyincar.

  • The app is available on select Apple and Android devices. Service availability, features and functionality are subject to limitations and vary by vehicle, device, location and the manufacturer's service plan. Device data connection is required. Amazon Key In-Car Delivery is available only for Prime members in 37 cities and surrounding areas with supportive vehicles. To learn more about Amazon Key, and to check if you are in a supported city, visit www.amazon.com/keyincar.

  • Functionality varies by model. Full functionality requires compatible Bluetooth and smartphone, and USB connectivity for some devices.

  • Read the vehicle's owner's manual for important feature limitations and information.

  • Vehicle user interface is a product of Apple and its terms and privacy statements apply. Requires compatible iPhone and data plan rates apply. Apple CarPlay is a trademark of Apple Inc. Siri, iPhone and iTunes are trademarks for Apple Inc, registered in the U.S. and other countries.

  • Vehicle user interfaces are a product of Apple and Google and their terms and privacy statements apply. Requires compatible iPhone (Apple CarPlay) or compatible smartphone (Android Auto) running Android 5.0 Lollipop or higher and data plan rates apply. Apple CarPlay is a trademark of Apple Inc. Android and Android Auto are trademarks of Google Inc.

  • Read the vehicle's owner's manual for important feature limitations and information.

  • Read the vehicle’s owner's manual for important feature limitations and information.

  • Cargo and load capacity limited by weight and distribution.

  • The Manufacturer’s Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. Click here to see all Cadillac vehicles’ destination freight charges.

  • The system wirelessly charges one PMA- or Qi- compatible mobile device. Some phones have built-in wireless charging technology and others require a special adaptor/back cover. For a list of GM wireless charging compatible mobile devices see,  https://my.cadillac.com/learnAbout/wireless-charging. If your device is not on this list, please consult your carrier.

  • Functionality varies by model. Full functionality requires compatible Bluetooth and smartphone, and USB connectivity for some devices. Map coverage available in the United States, Puerto Rico and Canada.

  • Read the vehicle's owner's manual for important feature limitations and information.

  • Do not use summer-only tires in winter conditions, as it would adversely affect vehicle safety, performance and durability. Use only GM-approved tire and wheel combinations. Unapproved combinations may change the vehicle’s performance characteristics.

     

    Lower profile tires wear faster.  Wheel and tire damage may occur on rough or damaged roads or from surfaces or from curbs, debris or obstacles. This damage is not covered by the GM New Vehicle Limited Warranty.  For more important tire and wheel information, go to https://my.cadillac.com/learnAbout/tires or see your dealer.

  • SAE Certified

  • Cadillac estimated.

  • If you decide to continue service after your trial subscription, your selected subscription plan will automatically renew thereafter. You will be charged at then-current rates. Fees and taxes apply. Please see the See SiriusXM Customer Agreement at www.siriusxm.com for complete terms and how to cancel, which includes calling SiriusXM at 1-866-635-2349. All fees and programming are subject to change.  ©2019 Sirius XM Radio Inc. All rights reserved.

  • Visit my.cadillac.com/learn to find out which phones are compatible with the vehicle.

  • Not compatible with all devices.

  • Even while using the Super Cruise driver assistance feature, always pay attention while driving and do not use a hand-held device. Visit cadillacsupercruise.com for more information. The 2018 and 2019 Cadillac CT6 Super Cruise Package includes 3 years of OnStar to support functionality, after which OnStar plan must be purchased. OnStar plan, working electrical system, built-in Wi-Fi Hotspot set to “on,” cell reception, and GPS signal required. OnStar links to emergency services. Subject to OnStar terms at https://www.onstar.com/us/en/user_terms/.

  • With available 3.6L V6.

  • With available 3.6L V6.

  • Lower profile tires wear faster. Wheel and tire damage may occur on rough or damaged roads or from surfaces or from curbs, debris or obstacles. This damage is not covered by the GM New-Vehicle Limited Warranty. For more important tire and wheel information, go to https://my.cadillac.com/learnAbout/tires or see your dealer.

  • Combined engine and electric motor total system peak power.

  • EPA-estimated combined city/highway miles per gallon of gasoline-equivalent. EPA-estimated 31-mile range based on 62 MPGe combined city/highway (electric); 430-mile extended range based on 25 MPG combined city/highway (gas). Actual range varies based on several factors, including temperature, terrain, and driving technique.

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