Cadillac Shop, Click, Drive | Buy a Cadillac From Home

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SHOP ONLINE, TAKE DELIVERY AT HOME FROM A PARTICIPATING DEALER.


SHOP ONLINE,
TAKE DELIVERY AT
HOME FROM A
PARTICIPATING
DEALER.

Shop. Click. Drive. The simple, innovative way to shop for a Cadillac vehicle online. This easy-to-use tool can help you find the perfect vehicle, pick your trim and accessories, select extended warranties and schedule delivery with a participating dealer, where available. You can even estimate your trade-in value and monthly payments, find the latest incentives and apply for credit – right on a participating dealer’s website. Once you complete the process, you will be able to view a summary of your order, then your vehicle will be prepped by your dealer. You can schedule a delivery appointment with a participating dealer, where available, or pickup from your dealer at your convenience.

SHOP. CLICK. DRIVE. MAKES PURCHASING YOUR NEXT CADILLAC SIMPLE.

SHOP. CLICK. DRIVE. MAKES PURCHASING YOUR NEXT CADILLAC SIMPLE.

CONVENIENT


  • Available 24/7
  • Shop at your own pace
  • Shop from home
  • Watch informative videos

NO SURPRISES


  • Access costs, fees and pricing
  • No obligation until you sign
  • Estimate your trade-in
  • Estimate your payment

SAVE TIME


  • All the information you need in one place
  • Schedule a convenient time for pickup
  • Review checklist of items needed at delivery
  • Saves time at the dealership

LET THE SHOWROOM COME TO YOU

LET THE SHOWROOM COME TO YOU

Shop. Click. Drive makes purchasing a new Cadillac easy. Do things you’d do at the dealership right from the comfort of your home. The following options are available at participating dealers only:

Shop. Click. Drive makes purchasing a new Cadillac easy. Do things you’d do at the dealership right from the comfort of your home. The following options are available at participating dealers only:

  • Home test drive vehicle delivery
  • Eligible discount application
  • Real-time credit check
  • Online deal negotiation
  • Online financing, protection plan and accessory selection
  • Online deposits

FREQUENTLY ASKED QUESTIONS

Find answers to some of our most popular and commonly asked questions.

GENERAL QUESTIONS

WHY ARE YOU PROVIDING AN ONLINE SHOPPING SYSTEM?

We want you to have the option to shop for your new vehicle on your own time. This will give you more control over the process and keeps the time you spend at the dealership on your terms.

HOW CAN I SHOP ONLINE?

Use our tool to search for a vehicle in your participating dealer’s inventory. When you find the vehicle you like, click the “Start Buying Process” button for that vehicle and the Shop Online window will open your selected dealership’s unique experience.

HOW WILL THE DEALER BE STORING OR USING MY INFORMATION?

Information collected through Shop Click Drive is subject to the General Motors’ Privacy Statement. When we share your information with your selected Dealer to process a Shop Click Drive request, the receiving Dealer will adhere to the General Motors’ Privacy Statement until you are presented with a copy of the Dealer’s Privacy Statement.

CAN I SAVE MY TRANSACTION AND COME BACK LATER?

Our Save & Exit feature allows you to return to your progress when you are ready. Clicking the icon will create a unique link for you to use up to 14 days. Please note that offers and incentive offers typically change from month to month so your offer may not be the same when you return.

CAN I CREATE AN ACCOUNT TO USE WITH SHOP CLICK DRIVE?

You can. The benefits of creating an account may allow you to save your current deals along managing additional products & services from General Motors you regularly use.

HOW DO I KNOW THE WEBSITE IS SECURE?

We maintain technical, administrative, physical security, and confidentiality measures designed to help protect your information from unauthorized access or acquisition.  We also require by contract that third party services providers acting on our behalf or with whom we share your information also undertake to provide such security and confidentiality measures in accordance with industry standards.

WHAT IF I HAVE ADDITIONAL QUESTIONS? HOW DO I CONTACT YOU?

For more information, please contact a participating dealer or Contact us.

TEST-DRIVING

WHEN CAN I TEST DRIVE THE VEHICLE I AM INTERESTED IN?

If your dealership participates in Test Drive concierge services, you may be able to request an appointment online. If available, click the “Request Test Drive” button and indicate a time & place that is convenient for you. Someone from the dealership will reach out to schedule your appointment.

WHAT IF MY DEALERSHIP DOES NOT OFFER TEST DRIVE CONCIERGE SERVICES?

Reach out to your dealership to see what options they have for scheduling a test drive.

WHAT IF I CHANGE MY MIND OR DON'T LIKE THE ACTUAL VEHICLE WHEN I TEST DRIVE IT?

You are under no obligations to purchase or lease the vehicle prior to signing your paperwork at the time of delivery. If you are not satisfied with your test-drive experience, let your dealer know prior to signing the final documents and they will be happy to address the problem.

VEHICLE TRADE-INS

CAN I VALUE MY TRADE-IN ONLINE?

Each dealer may offer a variety of estimation and guaranteed trade tools to provide user access to 3rd party trade-in value estimators in their online shopping experience. Any provide estimated trade-in value is not an offer to purchase your vehicle. The valuation is based on the information you provide and may need to be adjusted when your vehicle is appraised by the dealer.

CAN I TRADE IN A VEHICLE IF I'M STILL MAKING PAYMENTS ON IT?

Yes, but if you’re still making payments on a vehicle you're planning to trade in, the remaining balance must be paid off completely if you desire to use the trade in value toward the purchase of your new vehicle.

CAN I TURN IN A LEASE VEHICLE?

Maybe, some dealers may offer early turn-in options. Please contact your dealer to learn more. All remaining lease payments may be required at the time you turn in the leased vehicle.

LEASING OR FINANCING YOUR NEW VEHICLE

AM I ABLE TO APPLY DISCOUNTS LIKE MILITARY PRICING OR OFFERS LIKE LEASE LOYALTY TOWARDS MY PURCHASE PRICE?

You may be able to. Each dealership may offer personalized incentives based on your specific characteristics (i.e. employee pricing, conquest and lease loyalty offers, military pricing, etc.). Keep in mind, the dealer will need to verify your eligibility for all personalized pricing and offers before you finalize and take delivery.

CAN I APPLY THE POINTS FROM MY GM REWARDS ACCOUNT OR EARNINGS FROM MY GM CARD?

Dealer may offer the ability for you to incorporate your existing GM Rewards points or GM Card earnings into your deal. Redemption of GM Rewards points or GM Card earnings will be completed by the dealer and certain program conditions may apply. See your dealer for details.

CAN I LEASE MY NEW VEHICLE?

For some vehicles, lease options may be available. You will have an opportunity to indicate your lease preferences and submit a credit application during the transaction process.

CAN THE DEALERSHIP TAKE A DEPOSIT TO HOLD A VEHICLE I AM INTERESTED IN?

Some dealerships may allow you to reserve a vehicle with an online deposit. See your participating dealer for details. If this is not an option with your dealer, reach out to them to see what options exist for deposits and reservations.

DELIVERY

HOW QUICKLY CAN I TAKE DELIVERY OF MY NEW VEHICLE?

Most dealerships request about 48 hours to prepare your new vehicle for you, but that time will vary. If you happen to need it sooner, please contact your participating dealer.

HOW AND WHEN DO I FINALIZE MY MONTHLY PAYMENT AND AMOUNT DUE AT DELIVERY?

Upon completing your online transaction, you will schedule an appointment with your dealer to finalize the vehicle price and amount due at delivery.

HOW AND WHEN DO WE COMPLETE THE FINAL PAPERWORK?

All final paperwork will be completed at your scheduled appointment with your dealer.

FINANCE & INSURANCE PRODUCTS

WHAT IS ALREADY INCLUDED IN MY LIMITED WARRANTY?

Click here to read more about your limited warranty. Contact your dealer for complete details.

WILL I BE ABLE TO ADD ADDITIONAL PROTECTION PRODUCTS TO MY VEHICLE?

During your online shopping experience, you may have the opportunity to choose from protection products that are offered for your vehicle. Each dealership may offer a different selection of protection products. If you do not see one you are looking for, contact your dealer for assistance.

CREDIT APPLICATION

IF I SUBMIT A CREDIT APPLICATION, WHEN WILL I KNOW MY STATUS?

When you complete our online credit application, your dealer will be contact with you during the process to keep you informed. If enabled by your dealer, you may receive a response during your online shopping experience. Otherwise, your dealer will reach out to you as soon as a decision has been made.

WHICH FINANCING SOURCE(S) WILL YOU BE SENDING MY CREDIT APPLICATION TO?

Immediately after you submit your credit application, the shopping tool will display the financing source(s) that may receive your credit application. Additional financing sources may be utilized by your dealership based on location and other eligibility factors and will be disclosed to you at that time.

DOCUMENT UPLOADS

WHAT IS THE BENEFIT OF UPLOADING MY DRIVER'S LICENSE OR PROOF OF INSURANCE?

Uploading your documents can save you time at the dealership and provide necessary information to assist with your transaction.

GM ACCESSORIES

WHICH ACCESSORIES ARE ALREADY INCLUDED IN MY VEHICLE?

Standard and optional equipment from the manufacturer is included in the price based on the specific vehicle you have selected. The dealership may have added accessories to your vehicle after receiving it from the manufacturer. Contact your dealer if you have questions about accessories on a selected vehicle.

WHAT IF I WANT ADDITIONAL ACCESSORIES THAT I DON’T SEE ONLINE?

Contact your dealer to let them know which accessories you are interested in and they can add them to your vehicle, if they are available and compatible.

WHY ARE MY SELECTED ACCESSORIES NOT CALCULATED INTO MY MONTHLY PAYMENT?

Lenders may have specific rules concerning accessories, so your accessory costs may not be included in your amount due at delivery. After you have added accessories to your transaction, you should contact your dealer to let them know if you are interested in adding accessories in your monthly payments.

  • Where available.

  • The Manufacturer’s Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. Click here to see all Cadillac vehicles’ destination freight charges.

  • Read the vehicle Owner's Manual for important feature limitations and information.

  • Functionality varies by model. Full functionality requires compatible Bluetooth® and smartphone, and USB connectivity for some devices.

  • Vehicle user interface is a product of Apple® and its terms and privacy statements apply. Requires compatible iPhone® and data plan rates apply. Apple CarPlay is a trademark of Apple, Inc. Siri, iPhone and Apple Music are trademarks of Apple, Inc, registered in the U.S. and other countries.

  • Vehicle user interface is a product of GoogleTM and its terms and privacy statements apply. Requires the Android Auto app on Google Play and a compatible AndroidTM smartphone. Data plan rates apply. You can check which smartphones are compatible at g.co/androidauto/requirements. Android Auto is a trademark of Google LLC.

  • Functionality is subject to limitations and varies by vehicle, infotainment system, and location. Select service plan required. Certain Alexa Skills require account linking to use. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. See onstar.com for additional details.

  • The system wirelessly charges one compatible mobile device. Some phones have built-in wireless charging technology and others require a special adapter/back cover. To check for phone or other device compatibility, see my.cadillac.com/learn or consult your carrier.

  • Read the vehicle's owner's manual for important feature limitations and information.

  • Even while using the Super Cruise driver assistance feature, always pay attention while driving and do not use a hand-held device. Visit cadillacsupercruise.com for compatible highways and more information. Requires properly equipped vehicle, active Super Cruise subscription, working electrical system, cell reception, and GPS signal.

  • Safety or driver-assistance features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. The driver should remain attentive to traffic, surroundings and road conditions at all times. Visibility, weather and road conditions may affect feature performance. Read the vehicle Owner’s Manual for more important feature limitations and information.

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