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PUBLIC CHARGING – QUICK START

Preproduction model and simulated charging shown. Actual production model will vary.

DC Fast Charging (DCFC) is the fastest vehicle charge method, potentially adding up to 77 miles of range in 10 minutes (model year 2024 AWD and RWD, depending on your vehicle and other factors, such as battery condition, output of charger, the original state of the battery’s charge and outside temperature). It uses a CCS Combo connector.


Important Note About Charging:

Charging your battery to 80% for daily use helps promote battery health and optimal regenerative braking performance. For longer trips, you can adjust your charge above 80% for extended range. Consumers should see their Owner’s Manual for more information.

 

Public Charging Helpful Hints:

 

  • DCFC allows you to quickly add miles of range to your vehicle when its charge is below 80%, since the performance of DCFC is faster when the battery charge is lower.
  • With DCFC, you can go from a 20% state of charge to an 80% state of charge in approximately 40 minutes (model year 2024 AWD and RWD).
  • Generally, it is most efficient to charge the vehicle to only 80% at a DCFC station, as charging will slow significantly after about 80%.
  • The DCFC port is located inside the charge port door on your vehicle. It is the secondary charging port with a removable dust cover on it.
  • Level 2 charging is more common and charges at a speed similar to home charging. Depending on your home charging equipment and vehicle equipment, Level 2 charging can add up to: 
    • 21 miles of range per hour (7.7 kW charging unit, MY24 AWD and RWD). 
    • 31 miles of range per hour (11.5 kW charging unit, MY24 AWD and RWD). 
    • 51 miles of range per hour (19.2 kW charging unit, MY24 AWD and RWD).
  • Level 2 charging uses an SAE J1772 connector.

IMPORTANT: Charging Confirmation Lights

 

  • When you first plug your vehicle into the charger, you’ll see a blue light flash on your dashboard to confirm the vehicle has connected to the charger. The blue light does not mean your vehicle has started charging yet, only that it is connected to the charger.
    • Your vehicle does this because some charge stations take a few moments to warm up and start charging. Additionally, your vehicle’s charge settings may be set so that it will delays charging for a certain amount of time. See below for more information. 
  • Once your vehicle has actually started charging, it will start flashing a green light on your dashboard. The slower the light flashes, the more your vehicle has charged. Once charging is complete, the light will stay solid green. 
  • If you see a blinking blue light on your dashboard, that means your vehicle has been set to delayed charging. It will begin charging at a later time based on your charge settings. Check the “Charge Later” or “Home Schedule” sections of the Charging App to see if you have delayed charging turned on.

4 Ways to Locate Public Charging:

 

  1. The myCadillac Mobile App will provide you with route planning and charging locations for both DC Fast and Level 2 styles.
  2. Tap the Google MapsTM† icon on your vehicle’s infotainment screen to open the app, then tap the charge station icon. Information on the types and quantity of charging equipment offered will be provided for each station. Google Maps labels Level 2 charging locations as “Fast” and DCFC locations as “Very Fast.”
  3. Ask Google Voice Assistant:TM† “Hey Google, find a charging station.”
  4. Some third-party apps from Google Play™ & Apple® App Store can help you find nearby charging stations.

 

Note: Actual charge times will vary based on the battery’s original state of charge, battery condition, output of charger, vehicle settings and outside temperature.


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