1. If your vehicle cannot be driven, know where the towing service will be taking it. Get a card from the tow truck operator or write down the driver’s
name and the service’s name and phone number.
2. Choose Certified Serivce or another reputable collision repair facility
for your vehicle. Whether you select a Cadillac dealer or a private collision repair facility to fix the damage, make sure you’re comfortable with your
3. Remove any valuables from your vehicle before it’s towed away. Make sure this includes your insurance information and registration if you keep these items in your vehicle.
4. If possible, call your insurance company from the scene of the accident. They’ll walk you through the information they’ll need. If they ask for a police report, don’t worry. Just call or go to the police department’s headquarters and you can get a copy of the report.