Disaster Relief Assistance | Current Programs & Support

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DISASTER RELIEF ASSISTANCE

CARE IN YOUR TIME OF NEED


Cadillac and its dealers are here to help in this time of need. Our team is committed to the recovery efforts from natural disasters. We will get through this, together.

ONSTAR

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ONSTAR® CRISIS ASSIST SERVICES

Cadillac is offering OnStar Crisis Assist services to current, eligible owners in the path of Hurricane Ida, for a limited time.  By pushing the blue OnStar button, our specially trained Advisors can provide access to emergency services, special routing assistance and data for the available in-vehicle Wi-Fi® Hotspot for 30 days, to stay connected on the go.


Our Advisors are ready to help 24/7 during this great time of need with:

  • Coordinating with emergency rescue and evacuation services
  • Routing away from danger
  • Helping connect callers with loved ones, family and friends
  • Directing to resources like food, water, fuel, shelter and hotel rooms
  • Handling “Good Samaritan” calls to help others impacted
  • Adding data for the available in-vehicle Wi-Fi Hotspot (data plans provided by AT&T)

DEALERSHIP SUPPORT

If your Cadillac has been damaged as a result of Hurricane Ida, we’re expediting parts to our dealers so they can get you back on the road.

NEW VEHICLE ASSISTANCE


When you’re ready, we’ll be right here to do everything we can with Disaster Relief Assistance of $500 Lease Cash or $1,000 Purchase Cash for eligible owners on select Cadillac models if your vehicle was damaged by Hurricane Ida in Louisiana, New York and New Jersey, storms or flooding in Tennessee or wildfires in California – above and beyond other eligible incentives.

LOCATE A DEALER

If you’re looking for a way to help with the relief efforts, the American Red Cross is always looking for volunteers and donations. See how you can make a difference today.

MAKE A DIFFERENCE

  • Limited-time offer. Services are not offered in all situations and are provided by OnStar at its sole discretion. Service varies based on several factors, including weather conditions, location, properly functioning equipment, GPS signal and cell reception. OnStar links to emergency services. Data plans provided by AT&T. Services are not offered in all situations and capabilities vary by vehicle model. See onstar.com for coverage map, details, and system limitations.

  • Limited-time offer. Requires eligible model year 2015 and newer vehicle. Service varies based on several factors, including weather conditions, location, properly functioning equipment and cell reception. Data plans provided by AT&T. Services are not offered in all situations and are provided by OnStar at its sole discretion, and capabilities vary by vehicle model. See onstar.com for details and limitations.

     

  • Subject to parts availability.

  • Excludes all 2022 CT4, all 2022 CT5 and all 2022 Escalade models. Must present insurance claim for indicating vehicle was damaged as a result of the declared disasters in Louisiana, New York, New Jersey, Tennessee or California. Not available with some other offers. Take new retail delivery by 11/01/2021. Residency restrictions apply. See dealer for details.

  • Excludes 2022 CT4-V Blackwing and 2022 CT5-V Blackwing models. Must present insurance claim for indicating vehicle was damaged as a result of the declared disasters in Louisiana, New York, New Jersey, Tennessee or California. Not available with some other offers. Take new retail delivery by 11/01/2021. Residency restrictions apply. See dealer for details.

  • The Manufacturer’s Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. Click here to see all Cadillac vehicles’ destination freight charges.

  • Safety or driver assistance features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. Read the vehicle’s owner’s manual for important feature limitations and information.

  • Functionality varies by model. Full functionality requires compatible Bluetooth® and smartphone, and USB connectivity for some devices.

  • Vehicle user interface is a product of Apple® and its terms and privacy statements apply. Requires compatible iPhone® and data plan rates apply. Apple CarPlay, Siri, iPhone and Apple Music are trademarks of Apple, Inc., registered in the U.S. and other countries.

  • Vehicle user interface is a product of Google and its terms and privacy statements apply. Requires the Android Auto app on Google Play and a compatible Android smartphone. Data plan rates apply. You can check which smartphones are compatible at g.co/androidauto/requirements. Android, Google Play and Android Auto are trademarks of Google LLC.

  • Functionality is subject to limitations and varies by vehicle, infotainment system, and location. Select service plan required. Certain Alexa Skills require account linking to use. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. See onstar.com for additional details.

  • The system wirelessly charges one compatible mobile device. Some phones have built-in wireless charging technology and others require a special adaptor/back cover. To check for phone or other device compatibility, see my.cadillac.com/learn or consult your carrier.

  • Always pay attention while driving and when using Super Cruise. Do not use a hand-held device. Visit cadillac.com/supercruise for compatible roads and full details.

  • MSRP excludes tax, title, license and dealer fees.

  • Read the vehicle's owner's manual for important feature limitations and information.

  • Lower-profile tires wear faster. Tire and wheel damage may occur on rough or damaged roads or from surfaces, curbs, debris or obstacles. This damage is not covered by the GM New Vehicle Limited Warranty. For more details, go to my.cadillac.com/learnabout/tires or see your dealer.

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