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DISASTER RELIEF ASSISTANCE

CARE IN YOUR TIME OF NEED

Cadillac and its dealers are here to help you in times of need.

DOWNLOAD THE GM ENERGY SAFETY CHECKLIST

ONSTAR® CRISIS ASSIST SERVICES

Cadillac may offer OnStar Crisis Assist services to current, eligible owners for a limited time.* By pushing the blue OnStar button during a designated disaster, our specially trained Advisors can provide access to emergency services, special routing assistance and data for the available in-vehicle Wi-Fi® Hotspot for a specified duration to help you stay connected on the go.

OUR ADVISORS ARE READY TO HELP 24/7 DURING THIS GREAT TIME OF NEED WITH:

  • Coordinating emergency rescue and evacuation services

  • Routing away from danger

  • Connecting callers with loved ones, family and friends

  • Directing to resources like food, water, fuel, shelter and hotel rooms

  • Handling “Good Samaritan” calls to help others impacted

  • Adding data for the available In-vehicle Wi-Fi Hotspot (data plans provided by AT&T)

DISASTER RELIEF ASSISTANCE

Customers whose vehicles were damaged because of a disaster should contact their dealer for next steps.

COLLISION DAMAGE ASSISTANCE

If your vehicle sustained flood related collision damage, our GM Certified Service specialists are here to help with up to a $500 Collision Deductible offer.*

EXPEDITING PARTS

If your vehicle has been damaged, GM expedites parts to help get you back on the road.

If you’re looking for a way to help with the relief efforts, the American Red Cross* is always looking for volunteers and donations. See how you can make a difference today.