SHOPPING TOOLSSHOPPING TOOLS

ALREADY A CADILLAC OWNER?ALREADY A CADILLAC OWNER?

Enjoy the benefits of ownership. Your Cadillac Owner Center provides anytime, online access to vehicle information, service history and much more.

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QUESTIONS ON YOUR CADILLAC?QUESTIONS ON YOUR CADILLAC?

Find answers in the vehicle manuals and videos.

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CONTACT USCONTACT US

Your complete satisfaction with Cadillac vehicles and services is important to us. We have facilities, representatives, technicians, tools, and up-to-date information to promptly resolve your questions or concerns. We provide multiple convenient ways to contact us 7 days a week, 24 hours a day.

E-MAILE-MAIL

Click the link below to open our e-mail contact form.

EMAIL CADILLAC

MAILMAIL

Please mail your comments, questions or concerns to one of the following Cadillac Customer Assistance Centers:

In the United States:

Cadillac Customer Assistance Center

P. O. Box 33169

Detroit, MI 48232-5169


In Canada:

GM of Canada

1908 Colonel Sam Drive

Oshawa, Ontario

L1H 8P7, Canada

Mail Code 163-005

TELEPHONETELEPHONE

To better address your comments and concerns, please choose from the phone numbers below. Cadillac Customer Assistance Centers are open Monday through Saturday from 8:00 a.m. to 9:00 p.m. EST and closed on Sunday.

Inside the U.S.: 1-800-458-8006

Inside Canada: 1-800-263-3777

International Inquiries: 1-905-644-4112

When you call the Cadillac Customer Assistance Center, please have the following information available:

  • Your name, address, and home and daytime telephone numbers
  • Your Vehicle Identification Number (VIN), which can be found on your registration
  • Dealership name and location
  • Vehicle delivery date and current mileage
  • Nature of your concern

SERVICE MANUALS & OWNER PUBLICATIONSSERVICE MANUALS & OWNER PUBLICATIONS

To purchase service manuals, service bulletins, owner manuals, and other service literature for all current and many past model Cadillac vehicles, call the appropriate toll free number below.

Inside the U.S.: 1-800-551-4123

Inside Canada: 1-800-263-3777

CADILLAC NEW VEHICLE PURCHASE INFORMATIONCADILLAC NEW VEHICLE PURCHASE INFORMATION

 

For information regarding Cadillac models, current incentives or promotions, please contact us at the appropriate number below.

Inside the U.S.: 1-800-333-4CAD

Inside Canada: 1-800-263-3777

International Inquiries: 1-905-644-4112

CADILLAC OWNER CENTERCADILLAC OWNER CENTER

For questions about managing your vehicle on Cadillac.com, call the toll-free number below.

1-866-694-6546

Monday – Friday: 8 a.m. to 9 p.m.

Saturday & Sunday: Closed