how-to-pair-your-bluetooth-smartphone

You are currently viewing Cadillac.com. Close this window to stay here or choose another country to see vehicles and services specific to your location.

icon

HOW TO PAIR YOUR BLUETOOTH SMARTPHONE 

Difficulty Level: Novice  |  Time Required: 5 Minutes  |  Tools Required: None  |  Related Parts, Products, Services or Technology: A smartphone with Bluetooth connectivity  

If your vehicle is equipped with available Bluetooth®, it allows you to make and receive calls and use many of your phone’s features through the vehicle’s infotainment system. 


Here are the instructions for pairing your smartphone to a GM vehicle

 

Note: Be sure you have downloaded the latest software version for your phone. If you have updated your phone and are experiencing issues, try deleting and then reconnecting your phone to the vehicle.


Using the Infotainment Touchscreen


  1. Turn on the vehicle and keep it in Park.
  2. Touch the Phone icon on your vehicle’s touchscreen.
  3. Look for an option on the screen to add or connect a new phone. It may say “Add Phone,” “Pair Device,” “Connect Phone” or “+.”
  4. Go to your phone’s Bluetooth settings, turn Bluetooth on and select your vehicle from the list of options.
  5. Confirm the code shown on the phone matches the code on the infotainment touchscreen.
  6. Touch Pair on the infotainment touchscreen. You may also have to accept the pairing on your device, as well.
  7. If prompted, agree (or disagree) to allow the infotainment system to access your phone’s contacts and messages.
    Note: If you disagree, your contacts and messages will not be downloaded. In this case, you will be able to make calls after pairing by saying a phone number but will not be able to use a contact’s name to make a call.
  8. When the pairing is complete, the infotainment screen will show your phone as available for making and receiving calls.  

Using Voice Recognition


Turn on the vehicle and keep it in Park.

talk-button-bt
  1. Press the Push-to-Talk button. After the tone, say “Pair Phone.”
  2. Follow the instructions.  
  3. When the pairing is complete, the infotainment screen will show your phone as available for making and receiving calls.

To pair another device, simply follow the above instructions again.

talk-button-bt

RELATED LINKS AND SOURCES


Q&As

MY PHONE WON’T AUTOMATICALLY CONNECT TO BLUETOOTH.

Select the phone or vehicle you’d like to connect. In most vehicles, you can only have one active Bluetooth connection at a time when your vehicle is on. Check your phone’s and vehicle’s paired devices lists to see which phone is active. The system defaults to the last paired device used in your vehicle. If that device isn’t active, it goes down the list of paired devices until it finds one that is active.

MY PHONE IS PAIRED BUT WON’T CONNECT TO BLUETOOTH.

Check your phone’s and vehicle’s paired devices lists to ensure that the connection is active. If it is in one of these lists but is not active, simply select the phone or vehicle you’d like to connect. If you are still experiencing issues, you will need to delete and pair again by following the initial pairing instructions.

MY VEHICLE TRIES TO CONNECT TO AN OLD PHONE.

Delete the phone that is no longer in use from your vehicle’s paired devices list.

MY PHONE RANDOMLY UNPAIRS FROM MY VEHICLE.

When you pair a phone with a vehicle, it involves a process of exchanging security credentials to allow your vehicle to gain access to it. An encryption key is generated and if the key is lost by either your phone or the vehicle, they may need to be paired with each other again.

BLUETOOTH IS DROPPING CALLS, DISCONNECTING OR TRANSFERRING BACK TO MY PHONE.

If Bluetooth disconnects, the call in the vehicle may transfer back to the phone in the following situations:

  • If your engine is off, your vehicle may time out of accessory mode to save the battery.
  • If your wireless signal is not strong enough. If the problem continues when you’re no longer in accessory mode or when you have a strong signal, you may need to try deleting your phone from the paired devices list on your vehicle touchscreen and then pairing it again.

LOOKING FOR SOMETHING ELSE?



NEED MORE HELP?


Communicate with one of our specialists.


Information on this page is specific to the Cadillac models below. If your vehicle is not on the list or these instructions don't apply, then please see your Owner's Manual.

  • ATS Coupe 2015-2019
  • ATS-V Coupe 2016-2019
  • ATS Sedan 2013-2018
  • ATS-V Sedan 2016-2018
  • CT4 2020-2022
  • CT5 and CT5-V 2020-2022
  • CT6 2016-2020
  • CT6-V 2019-2020
  • CTS Coupe 2011-2014
  • CTS-V Coupe 2011-2015
  • CTS Sedan 2014-2019
  • CTS-V Coupe 2016-2019
  • CTS Sport Wagon 2010-2013
  • CTS-V Sport Wagon 2011-2014
  • ELR 2014, 2016
  • Escalade and Escalade ESV 2015-2022
  • SRX 2010-2016
  • XT4 2019-2022
  • XT5 2017-2022
  • XT6 2020-2022
  • XTS 2013-2019
  • The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc., and any use of such marks by General Motors is under license. Other trademarks and trade names are those of their respective owners.

  • Functionality varies by model. Full functionality requires compatible Bluetooth® and smartphone, and USB connectivity for some devices.

  • Diagnostic capabilities vary by model and plan. Message and data rates may apply. Requires contact method on file and enrollment to receive alerts. Not all issues will deliver alerts. Click here for details and limitations

  • Available on properly equipped vehicles. Requires customer or third party installation. Does not monitor spare tire.

  • Diagnostic capabilities vary by model and plan. On-Demand Diagnostics requires paid plan. Message and data rates may apply. Requires contact method on file and enrollment to receive alerts. Not all issues will deliver alerts. See onstar.com for details and limitations.

  • The Manufacturer’s Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. Click here to see all Cadillac vehicles’ destination freight charges.

  • Safety or driver assistance features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. Read the vehicle’s owner’s manual for important feature limitations and information.

  • Vehicle user interface is a product of Apple® and its terms and privacy statements apply. Requires compatible iPhone® and data plan rates apply. Apple CarPlay, Siri, iPhone and Apple Music are trademarks of Apple, Inc., registered in the U.S. and other countries.

  • Vehicle user interface is a product of Google and its terms and privacy statements apply. Requires the Android Auto app on Google Play and a compatible Android smartphone. Data plan rates apply. You can check which smartphones are compatible at g.co/androidauto/requirements. Android, Google Play and Android Auto are trademarks of Google LLC.

  • Functionality is subject to limitations and varies by vehicle, infotainment system, and location. Select service plan required. Certain Alexa Skills require account linking to use. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. See onstar.com for additional details.

  • The system wirelessly charges one compatible mobile device. Some phones have built-in wireless charging technology and others require a special adaptor/back cover. To check for phone or other device compatibility, see my.cadillac.com/learn or consult your carrier.

  • Always pay attention while driving and when using Super Cruise. Do not use a hand-held device. Visit cadillac.com/supercruise for compatible roads and full details.

  • MSRP excludes tax, title, license and dealer fees.

  • Read the vehicle's owner's manual for important feature limitations and information.

  • Lower-profile tires wear faster. Tire and wheel damage may occur on rough or damaged roads or from surfaces, curbs, debris or obstacles. This damage is not covered by the GM New Vehicle Limited Warranty. For more details, go to my.cadillac.com/learnabout/tires or see your dealer.

|