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CONTACT US

Your complete satisfaction is important to us. Contact us today to learn more about new Cadillac vehicles, financial services and more.


EMAIL


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Service Hours:

Mon-Fri: 8am-Midnight EST

Sat: 9am-Midnight EST

Sun: 11am-Midnight EST

CHAT


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Service Hours:

Mon-Fri: 8am-Midnight EST

Sat: 9am-Midnight EST

Sun: 11am-Midnight EST

24/7 ROADSIDE ASSISTANCE


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VIA ONSTAR

If your Cadillac has an active OnStar subscription, you can simply press the blue button for roadside assistance.

VIA PHONE

1-800-224-1400

PHONE


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FOR OWNER’S ASSISTANCE

Service Hours:

Mon-Sat: 8am – 9pm EST (CLOSED SUNDAYS)

Phone Number:

Inside the U.S.: 1-800-458-8006
Inside Canada: 1-888-446-2000
International Inquiries: 1-905-644-4112

Make sure you have the following information available:

1. Your Vehicle Identification Number (VIN)
2. Dealership name and location
3. Vehicle delivery date. Current mileage
4. Current mileage

FOR ASSISTANCE WITH NEW VEHICLE PROMOTIONS OR INCENTIVES

Phone Number:

Inside the U.S.: 1-800-333-4CAD
Inside Canada: 1-888-446-2000
International Inquiries: 1-905-644-4112

FOR OWNER CENTER ONLINE ASSISTANCE

Service Hours:

Mon-Sat: 8am – 9pm EST (CLOSED SUNDAYS)

Phone Number:

Toll-free number: 1-800-694-6546 

FOR AUTO PARTS WARRANTY ASSISTANCE

Phone Number:

1-866-215-6635

FOR FINANCIAL SERVICES ASSISTANCE

Service Hours:

24 hours a day, 7 days a week

Buy Power Card®:

1-800-460-2845

GM Extended Family Card Application:

1-800-460-2845

MAIL


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FOR GENERAL QUESTIONS AND COMMENTS

IN THE UNITED STATES

Cadillac Customer Assistance Center
P. O. Box 33169
Detroit, MI 48232-5169

IN CANADA

GM of Canada
1908 Colonel Sam Drive
Oshawa, Ontario
L1H 8P7, Canada
Mail Code 163-005

FOR AUTO PARTS WARRANTY QUESTIONS

INTERNATIONALLY

Certified Service Limited Lifetime Parts Warranty
P. O. Box 441520
Detroit, Mi
48232-5169

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STILL NEED HELP?


You can visit the FAQ page to find answers to our most frequently asked questions or reach out to a dealer to discuss it in person.

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CHAT NOW

  • With standard 2.0L Turbo.

  • With available 3.6L V6.

  • The Manufacturer’s Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. Click here to see all Cadillac vehicles’ destination freight charges.

  • Functionality varies by model. Full functionality requires compatible Bluetooth and smartphone, and USB connectivity for some devices.

  • Lower-profile tires wear faster.  Wheel and tire damage may occur on rough or damaged roads or from surfaces or from curbs, debris or obstacles. This damage is not covered by the GM New Vehicle Limited Warranty.  For more details, go to my.cadillac.com/learnAbout/cadillactires or see your dealer.

  • Functionality varies by model. Full functionality requires compatible Bluetooth and smartphone, and USB connectivity for some devices. Map coverage available in the United States, Puerto Rico and Canada.

  • Do not use summer-only tires in winter conditions, as it would adversely affect vehicle safety, performance and durability. Use only GM-approved tire and wheel combinations. Unapproved combinations may change the vehicle’s performance characteristics.

     

    Lower profile tires wear faster.  Wheel and tire damage may occur on rough or damaged roads or from surfaces or from curbs, debris or obstacles. This damage is not covered by the GM New Vehicle Limited Warranty. For more details go to my.cadillac.com/learnAbout/cadillactires or see your dealer.

  • Lower-profile tires wear faster. Wheel and tire damage may occur on rough or damaged roads or from surfaces or from curbs, debris or obstacles. This damage is not covered by the GM New-Vehicle Limited Warranty.

  • Cargo and load capacity limited by weight and distribution.

  • Your complete attention is required at all times while driving, even while using Super Cruise. See the owner’s manual or visit cadillacsupercruise.com for more information.

  • Combined engine and electric motor total system peak power.

  • EPA-estimated combined city/highway miles per gallon of gasoline-equivalent. EPA-estimated 31-mile range based on 62 MPGe combined city/highway (electric); 430-mile extended range based on 25 MPG combined city/highway (gas). Actual range varies based on several factors, including temperature, terrain, and driving technique.