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MY CADILLAC REWARDS TIERS

Learn about earning and redeeming with the My Cadillac Rewards Silver, Gold and Platinum tiers. Get an understanding of how it benefits you to move up through the tiers.


MY CADILLAC REWARDS TIERS: OVERVIEW

There are three tiers in the My Cadillac Rewards program — Silver, Gold and Platinum. What tier you’re in is based on vehicle spend, or GM non-vehicle spend, and Cardmember status and spend.

TIER PLACEMENT

Silver – Members who spend up to $44,999 on a combination of eligible, new GM vehicle(s) over a three-year period, or up to $1,499 annually on paid Certified Service at participating dealerships, eligible accessories, GM Genuine Parts and ACDelco parts, and most OnStar® and Connected Services plans qualify for the My Cadillac Rewards Silver tier. Points expire upon account deactivation or after 5 years of account inactivity.

 

Gold – Members who spend between $45,000 and $109,999 on a combination of eligible, new GM vehicle(s) over a three-year period, or between $1,500 and $2,499 annually on paid Certified Service at participating dealerships, eligible accessories, GM Genuine Parts and ACDelco parts, and most OnStar and Connected Services plans qualify for My Cadillac Rewards Gold tier. My Cadillac Rewards Cardmembers automatically start at the Gold tier and remain there as long as their account is in good standing or is not inactive. Gold tier member points do not expire.

 

Platinum – Members who spend more than $110,000 on eligible, new GM vehicle(s) over a three-year period, or more than $2,500 annually on paid Certified Service, at participating dealerships, eligible accessories, GM Genuine Parts and ACDelco parts, and most OnStar and Connected Services plans, or more than $15,000 annual spend for My Cadillac Rewards Cardmembers qualify for the My Cadillac Rewards Platinum tier.

 

Platinum members get exclusive benefits throughout their membership. In addition, they benefit from dedicated GM Rewards Member Support Center advisors. Gold tier member points do not expire.

MOVE THROUGH THREE TIER LEVELS

SILVER

GOLD

PLATINUM

3-Year Total Spend on Eligible, New GM Vehicle

3-Year Total Spend on Eligible, New GM Vehicle

$0 - $44,999

$45,000 - $109,999

$110,000+

Combined Yearly Spend on paid Cadillac Certified Service, eligible Accessories, GM Genuine Parts and ACDelco parts and most OnStar® and Connected Services plans

Combined Yearly Spend on paid Cadillac Certified Service, eligible Accessories, GM Genuine Parts and ACDelco parts and most OnStar® and Connected Services plans

$0 - $1,499

$1,500 - $2,499

$2,500+

Yearly Spend on My Cadillac Rewards CardTM

Yearly Spend on My Cadillac Rewards CardTM

N/A

Automatic Gold Tier

$15,000+

Point Expiration

Point Expiration

Account is closed and points are forfeited after 5 years of inactivity

Never Expire

Never Expire

For more information on My Cadillac Rewards benefits and tiers.



RELATED LINKS AND RESOURCES

Q&As

IF I MAKE PURCHASES THAT TAKE ME UP A TIER, IS MY ACCOUNT AUTOMATICALLY UPDATED?

Yes, your account will be updated to the next tier with no effort needed on your part. Tier assignment may take up to 14 days after account verification.

HOW LONG DOES TIER STATUS LAST?

Once members obtain their new tier level, status is retained through the following calendar year. For example, if you earn Gold tier status on July 1, you will maintain that status until December 31st the following year.

WHAT HAPPENS IF I DON'T MEET THE CRITERIA FOR MY TIER LIST?

If members don’t meet the criteria for their tier status, then they are moved to the next lowest tier status. Silver tier members cannot fall out of their tier unless their account has been inactive for 5 years, and therefore the account will be closed. Members will be notified 30 days prior to a change in tier status. My Cadillac Rewards Cardmembers won't move out of their tier as long as they have a card in good standing.

MY TIER STATUS IS NOT CORRECT – HOW DO I GET THAT CORRECTED?

If you feel your tier status is not correct, please contact the GM Rewards Member Support Center via messaging. You may also contact via phone (844.764.2665) Mon-Sat from 9am-8pm EST.

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