REDEEMING WITH MY CADILLAC REWARDS
My Cadillac Rewards† members can redeem points on more than the purchase or lease of an eligible, new GM vehicle†. Redemption options are flexible for your convenience on a variety of paid Certified Service, eligible accessories, GM Genuine Parts and ACDelco parts and most OnStar® and Connected Services plans, to name a few.
HOW IT WORKS
To redeem My Cadillac Rewards points online or at your participating GM dealer, log in to your My Cadillac Rewards Dashboard within My Account. Go to the Redeem section. View your points balance and redemption options; each reward in the Redeem section shows step-by-step instructions for redeeming points.
REDEEM POINTS AT YOUR PARTICIPATING GM DEALER
On Eligible, New GM Vehicle Purchase or Lease
Visit a participating dealer to redeem your points† toward an eligible, new GM vehicle purchase or lease. Just let your dealer know you want to use your points toward the purchase and provide them the last four digits of your account number to redeem.
On Chevrolet, Buick, GMC or Cadillac Certified Pre Owned Vehicles
Gold and Platinum tier Members can redeem points† toward a Certified Pre-Owned vehicle purchase at a participating GM Dealership: Up to $500 for Gold members and $750 for Platinum members.
On Certified Service, Accessories, GM Genuine Parts and ACDelco Parts and GM Protection Plan
Redeem points toward paid Certified Service†, eligible accessories†, GM Genuine Parts and ACDelco parts, and the GM Protection Plan†. Just let your dealer know you want to use your points toward the purchase and provide them the last four digits of your account number to redeem.
REDEEMING POINTS ONLINE
GM Accessories and Parts, OnStar® and Connected Services, and GM Financial
Redeem points online toward most OnStar and Connected Services† plans. To redeem, log in to your Cadillac My Account and go to your My Cadillac Rewards dashboard. Then, click on the “Redeem” tab. Select “OnStar® and Connected Services Plans,” and then choose the connected vehicle and plan you’d like to redeem toward.
Please note: When activating OnStar or other Connected Services plans by redeeming points it may take up to 24—48 hours for service to begin.
GM Accessories and Parts
Redeem points online toward eligible accessories and parts. Go to the Cadillac Accessories website and log in to your account at the top right corner. When you’re ready to checkout, click “Secure Checkout” and underneath your Order Summary, you will see the My Cadillac Rewards section where you can enter the number of points you’d like to redeem toward your purchase.
Redeem points online as a credit towards your GM Financial account. To redeem, go to gmfinancial.com and log in. Then, just enter the amount you'd like to redeem when prompted. Redeemed points will automatically be removed from your account.
Please note: A minimum of $5.00 in points is required to be eligible to redeem toward a GMF bill pay statement. Customer is still responsible for ensuring all required payments are made on time. All point redemptions are final and cannot be reversed. Your credit will appear within 1-3 business days. Additionally, the last name of the member must match both your GM Financial and My Cadillac Rewards accounts.
See About the My Cadillac Rewards Tiers for details, or visit the My Cadillac Rewards Benefits Page for more information on My Rewards tiers.
RELATED LINKS AND RESOURCES
Real time earn is available for redemption in most instances like making an online purchase as a My Rewards member. Redemption is not available on the purchase of service or a new, eligible vehicle the same day of enrollment.
Cardmembers can redeem points for a statement credit when using the My Cadillac Rewards Card to make an eligible purchase for paid Certified Service, GM Genuine Parts or ACDelco parts, eligible accessories, SiriusXM® subscriptions, or most OnStar and Connected Services plans. Fill out the Statement Credit form after clicking on the “Get Your Statement Credit” button on the site, select the amount of points you’d like to redeem toward a statement credit and click “Redeem Now.” Statement credits should post to your account within 1-2 business days.
Yes. You can earn points across all GM divisions and redeem across any division. Your My Rewards username and password works across brand sites. Once logged in, your point balance, profile and transaction details display.
When purchasing accessories online from a participating dealer, log into your online Accessories account and make sure to enter the points you’d like to redeem on the shopping cart page before checking out.
You can redeem points for a variety of plans and lengths of time. Once logged into your My Cadillac Rewards Account, go to the Redeem page, click on OnStar and Connected Services and select one of your connected vehicles from the dropdown to see available plans and options. From there, you'll fill out a redemption form where you can choose among the variety of available OnStar and Connected Services plans. Points will automatically be removed from your account when the purchase is completed. Some restrictions apply. Redemptions on Wi-Fi® are excluded for members in Texas, Hawaii, New Mexico, Ohio, South Dakota and Wisconsin.
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