maintenance and service
maintenance and service
You expect extraordinary service when you visit our team of Cadillac Certified Service experts, so we deliver our Authentic Expertise—every time. Our Cadillac Certified Service experts have been trained to know the innermost workings of your Cadillac and have built upon that knowledge with advanced learnings in both diagnostics and connected technology.
If your vehicle is in need or service, we encourage you to call or visit your dealership’s website for the most up-to-date information as dealership availability and hours of operations are subject to change in accordance with all federal and local laws and/or restrictions. Many dealers are also offering Cadillac Certified Service Concierge, so we may be able to come to you. Ask your participating dealer for details.
Our experts are a cut above the rest, distinguished by their knowledge of the latest Cadillac-specific technology and extensive advanced training to care specifically for your vehicle.
Our exclusive vehicle data connection allows you, your vehicle, and the dealership to seamlessly communicate, providing information for an accurate diagnosis before you even arrive.
We know your time is valuable. Maximize your efficiency with the myCadillac App†. You can schedule service for your vehicle with participating dealerships, manage maintenance visits with your preferred dealer, and set preferences to receive emails or text messages about your vehicle’s health.
Your Cadillac is a perfect balance of highly advanced technology, engineering, and the meticulous craftsmanship of our certified technicians. Regular maintenance helps keep your vehicle running at optimum performance, and the myCadillac App† and alerts simplify service scheduling. Learn more about your first included maintenance visit†, available Pre-Paid Maintenance plans, and Vehicle Diagnostics†
Our Certified Service experts can properly assess tire wear and recommend replacement tires if necessary. Or you can find just the right new tires for your Cadillac quickly and easily with our Tire Finder tool. You can also research prices and find other useful information, including tire pressure, wear, rotation, and correct alignment. Cadillac Certified Service technicians are ready to handle your tire needs.
Cadillac-Certified Technicians
Connected Customer Service
Tools & Technology
Available on select Apple and Android devices. Service availability, features, and functionality vary by vehicle, device and the plan you are enrolled in. User terms apply. Device data connection required. See onstar.com for details and limitations.
For 2019 vehicles, maintenance visit must occur within first year of vehicle delivery. Service visit consists of ACDelco Oil and Filter Change/Tire Rotation/MPVI. Does not include air filters. See participating dealer for other restrictions and complete details.
Requires active service plan. On-Demand Diagnostics requires paid plan. Capabilities vary by model and plan. Message and data rates may apply. Requires contact method on file and enrollment to receive alerts. Not all issues will deliver alerts. See onstar.com for details and limitations.
Must be 18 years or older. Points may be earned and redeemed only at participating GM entities, dealers or third-party retailers in the United States (excluding Puerto Rico, the U.S. Virgin Islands or Guam). Points are not earned on taxes and certain fees and expire 5 years from when points are earned. Some restrictions apply. Visit mycadillacrewards.com to view full program terms and conditions.
The Manufacturer’s Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. Click here to see all Cadillac vehicles’ destination freight charges.
Read the vehicle Owner's Manual for important feature limitations and information.
Functionality varies by model. Full functionality requires compatible Bluetooth® and smartphone, and USB connectivity for some devices.
Vehicle user interface is a product of Apple® and its terms and privacy statements apply. Requires compatible iPhone® and data plan rates apply. Apple CarPlay is a trademark of Apple, Inc. Siri, iPhone and Apple Music are trademarks of Apple, Inc, registered in the U.S. and other countries.
Vehicle user interface is a product of GoogleTM and its terms and privacy statements apply. Requires the Android Auto app on Google Play and a compatible AndroidTM smartphone. Data plan rates apply. You can check which smartphones are compatible at g.co/androidauto/requirements. Android Auto is a trademark of Google LLC.
Functionality is subject to limitations and varies by vehicle, infotainment system, and location. Select service plan required. Certain Alexa Skills require account linking to use. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. See onstar.com for additional details.
The system wirelessly charges one compatible mobile device. Some phones have built-in wireless charging technology and others require a special adapter/back cover. To check for phone or other device compatibility, see my.cadillac.com/learn or consult your carrier.
Read the vehicle's owner's manual for important feature limitations and information.
Even while using the Super Cruise driver assistance feature, always pay attention while driving and do not use a hand-held device. Visit cadillacsupercruise.com for compatible highways and more information. Requires properly equipped vehicle, active Super Cruise subscription, working electrical system, cell reception, and GPS signal.
Safety or driver-assistance features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. The driver should remain attentive to traffic, surroundings and road conditions at all times. Visibility, weather and road conditions may affect feature performance. Read the vehicle Owner’s Manual for more important feature limitations and information.
