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CADILLAC CERTIFIED SERVICE

Cadillac Certified Service deliver authentic expertise you deserve

You expect extraordinary service when you visit our team of Cadillac Certified Service experts, so we deliver our Authentic Expertise—every time. Our Cadillac Certified Service experts have been trained to know the innermost workings of your Cadillac and have built upon that knowledge with advanced learnings in both diagnostics and connected technology.

 

If your vehicle is in need or service, we encourage you to call or visit your dealership’s website for the most up-to-date information as dealership availability and hours of operations are subject to change in accordance with all federal and local laws and/or restrictions. Many dealers are also offering Cadillac Certified Service Concierge, so we may be able to come to you. Ask your participating dealer for details.

SCHEDULE SERVICE
ROADSIDE ASSISTANCE

CADILLAC CERTIFIED TECHNICIANS

Our experts are a cut above the rest, distinguished by their knowledge of the latest Cadillac-specific technology and extensive advanced training to care specifically for your vehicle.

CADILLAC CERTIFIED SERVICE TOOLS AND TECHNOLOGY

Our exclusive vehicle data connection allows you, your vehicle, and the dealership to seamlessly communicate, providing information for an accurate diagnosis before you even arrive.

CADILLAC CONNECTED CUSTOMERS

We know your time is valuable. Maximize your efficiency with the myCadillac App†. You can schedule service for your vehicle with participating dealerships, manage maintenance visits with your preferred dealer, and set preferences to receive emails or text messages about your vehicle’s health.

VEHICLE CARE 

DESIGNED FOR YOUR CADILLAC

When you selected your Cadillac, you stepped into your new standard for the world. You deserve the same level of passion and attention to detail from those who care for your vehicle—your Certified Service experts.

EXPLORE VEHICLE CARE
Cadillac Certified Service Technician Working Under the Hood
Cadillac Certified Service Your First Oil Change Is Covered

YOUR FIRST OIL CHANGE IS COVERED†

Also Includes:

  • 4-Tire Rotation
  • Vehicle Inspection

Free of additional costs for new owners and lessees

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Maintenance Plans Made Easy From The Cadillac Certified Service Experts

MAINTENANCE PLANS

MAKING MAINTENANCE EASIER

Your Cadillac is a perfect balance of highly advanced technology, engineering, and the meticulous craftsmanship of our certified technicians. Regular maintenance helps keep your vehicle running at optimum performance, and the myCadillac App† and alerts simplify service scheduling. Learn more about your first included maintenance visit†, available Pre-Paid Maintenance plans, and Vehicle Diagnostics†

EXPLORE MAINTENANCE PLANS
Cadillac Vehicle Front Right Tire Close-Up

TIRES

THE RIGHT TIRES AND MORE

Our Certified Service experts can properly assess tire wear and recommend replacement tires if necessary. Or you can find just the right new tires for your Cadillac quickly and easily with our Tire Finder tool. You can also research prices and find other useful information, including tire pressure, wear, rotation, and correct alignment. Cadillac Certified Service technicians are ready to handle your tire needs.

TIRES

SCHEDULE SERVICE

EXPERT CARE, EVERY TIME

Whatever maintenance your vehicle requires, our expert Cadillac Certified Service technicians are ready to meet your needs. Vehicle data connection allows advisors and technicians to receive vehicle health status alerts and know what service is required before you even set foot in the dealership. Remember, no one knows your Cadillac and its technology better.

SCHEDULE SERVICE
Cadillac Vehicle Front Side View Driving Along Wooded Road
Certified Service Technician installing engine air filter

AUTO PARTS FOR YOUR CADILLAC

GM Genuine Parts and ACDelco are designed, engineered, and tested to rigorous standards and are backed by General Motors for your Cadillac.

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Certified Service Technician looking at ACDelco Oil Filter

ORDER CADILLAC PARTS ONLINE

GM Genuine Parts and ACDelco parts have what you need for your GM vehicle, now available to purchase online through participating sellers.

SHOP ONLINE
Cadillac: Vehicle Locator
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Cadillac Map

HELPFUL LINKS

SCHEDULE SERVICE

Schedule an appointment with a
Certified Service technician.

SCHEDULE SERVICE
GET SUPPORT

Explore vehicle manuals, warranty
information and more.

OWNER CENTER
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Earn and redeem points on most
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  • Available on select Apple and Android devices. Service availability, features, and functionality vary by vehicle, device and the plan you are enrolled in. User terms apply. Device data connection required. See onstar.com for details and limitations.

  • New owners and lessees for model year vehicles from 2020-2022. Maintenance visit must occur at a participating Cadillac dealership within the first year of vehicle delivery. Does not include air filters. See dealer for other restrictions and complete details.

  • For 2019 vehicles, maintenance visit must occur within first year of vehicle delivery. Service visit consists of ACDelco Oil and Filter Change/Tire Rotation/MPVI. Does not include air filters. See participating dealer for other restrictions and complete details.

  • Requires active service plan. On-Demand Diagnostics requires paid plan. Capabilities vary by model and plan. Message and data rates may apply. Requires contact method on file and enrollment to receive alerts. Not all issues will deliver alerts. See onstar.com for details and limitations.

  • My Cadillac Rewards: Must be 18 years or older. Points earned and redeemed only at GM entities, My GM Rewards participating dealers or third-party retailers in the United States (excluding Puerto Rico, the U.S. Virgin Islands and Guam). Points are not earned on taxes, fees or body shop repair orders and expire without further notice upon Member Account deactivation. Visit mycadillacrewards.com for Terms & Conditions.

     

    My Cadillac Rewards is separate from My GM Rewards Cards. Credit approval required. Cardmembers may earn and redeem points at participating GM dealers. Cardmember points are earned on eligible purchases and do not expire. Points are accrued once per transaction and are not earned on taxes, discounts, rebates, incentives, cash advances, balance transfers, ATM withdrawals, finance charges or fees. Some restrictions apply.

  • The Manufacturer’s Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. Dealer sets final price. Click here to see all Cadillac vehicles’ destination freight charges.

     

  • Safety or driver assistance features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. Read the vehicle’s Owner’s Manual for important feature limitations and information.

  • Functionality varies by model. Full functionality requires compatible Bluetooth and smartphone, and USB connectivity for some devices.

  • Vehicle user interface is a product of Apple® and its terms and privacy statements apply. Requires compatible iPhone® and data plan rates apply. Apple CarPlay, Siri, iPhone and Apple Music are trademarks of Apple, Inc., registered in the U.S. and other countries.

  • Vehicle user interface is a product of Google and its terms and privacy statements apply. To use Android Auto on your car display, you’ll need an Android phone running Android 6 or higher, an active data plan, and the Android Auto app. Google, Android and Android Auto are trademarks of Google LLC.

  • Functionality is subject to limitations and varies by vehicle, infotainment system, and location. Select service plan required. Certain Alexa Skills require account linking to use. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. See onstar.com for additional details.

  • The system wirelessly charges one compatible mobile device. Some phones have built-in wireless charging technology and others require a special adaptor/back cover. To check for phone or other device compatibility, see my.cadillac.com/learnAbout/wireless-charging or consult your carrier.

  • Late availability.

  • AKG is a trademark of AKG Acoustics GmbH, registered in the United States and/or other countries.

  • Does not detect people or items. Always check rear seat before exiting.

  • Diagnostic capabilities vary by model and plan. Message and data rates may apply. Requires contact method on file and enrollment to receive alerts. Not all issues will deliver alerts. Click here for details and limitations

  • Limited Availability. Always pay attention while driving and when using Super Cruise. Do not use a hand-held device. Visit cadillac.com/supercruise for compatible roads and full details.

  • Requires Performance Package.

  • MSRP excludes tax, title, license, dealer fees and optional equipment. See dealer for details.

  • Read the vehicle's owner's manual for important feature limitations and information.

  • Late availability. Always pay attention while driving and when using Super Cruise. Do not use a hand-held device. Visit cadillac.com/supercruise for compatible roads and full details.

  • Lower-profile tires wear faster. Tire and wheel damage may occur on rough or damaged roads or from surfaces, curbs, debris or obstacles. This damage is not covered by the GM New Vehicle Limited Warranty. For more details, go to https://www.cadillac.com/support/vehicle/driving-safety/tires-wheels/tire-types or see your dealer.

  • Always pay attention while driving and when using Super Cruise. Do not use a hand-held device. Requires active Super Cruise plan or trial. Terms apply. Visit cadillac.com/supercruise for compatible roads and full details.

  • Do not use summer-only tires in winter conditions, as it would adversely affect vehicle safety, performance and durability. Use only GM-approved tire and wheel combinations. Unapproved combinations may change the vehicle’s performance characteristics. Lower-profile tires wear faster. Tire and wheel damage may occur on rough or damaged roads or from surfaces, curbs, debris or obstacles. This damage is not covered by the GM New Vehicle Limited Warranty. For more details, go to https://www.cadillac.com/support/vehicle/driving-safety/tires-wheels/tire-types or see your dealer.

  • Bose® is a registered trademark of the Bose Corporation in the U.S. and other countries.

  • Packages will have limited, late, or no availability. See dealer for availability.
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