maintenance and service
maintenance and service
When you are surrounded by uncertainty, your Cadillac Certified Service experts are ready for your vehicle service needs so you can be where you need to be, with confidence. GM is working with our dealers to help keep our employees and customers safe while your vehicle is in our care. And with many dealers offering Cadillac Certified Service Concierge, we may be able to come to you. Ask your participating dealer for details.
At this time, all GM service parts distribution facilities remain open, and we are continuing to ship parts and accessories to dealerships. We believe that you, our valuable customers, deserve to have access to quality vehicles, parts, and service, especially during times of uncertainty like these. That’s why GM is working so hard to keep our parts distribution warehouses clean, stocked, and operational.
Our experts are a cut above the rest, distinguished by their knowledge of the latest Cadillac-specific technology and extensive advanced training to care specifically for your vehicle.
Our exclusive vehicle data connection allows you, your vehicle, and the dealership to seamlessly communicate, providing information for an accurate diagnosis before you even arrive.
We know your time is valuable. Maximize your efficiency with the myCadillac App†. You can schedule service for your vehicle with participating dealerships, manage maintenance visits with your preferred dealer, and set preferences to receive emails or text messages about your vehicle’s health.
Your Cadillac is a perfect balance of highly advanced technology, engineering, and the meticulous craftsmanship of our certified technicians. Regular maintenance helps keep your vehicle running at optimum performance, and the myCadillac App† and alerts simplify service scheduling. Learn more about your first included maintenance visit†, available Pre-Paid Maintenance plans, and Vehicle Diagnostics†
Our Certified Service experts can properly assess tire wear and recommend replacement tires if necessary. Or you can find just the right new tires for your Cadillac quickly and easily with our Tire Finder tool. You can also research prices and find other useful information, including tire pressure, wear, rotation, and correct alignment. Cadillac Certified Service technicians are ready to handle your tire needs.
Cadillac-Certified Technicians
Connected Customer Service
Tools & Technology
Available on select Apple and Android devices. Service availability, features, and functionality vary by vehicle, device and the plan you are enrolled in. User terms apply. Device data connection required. See onstar.com for details and limitations.
For 2019 vehicles, maintenance visit must occur within first year of vehicle delivery. Service visit consists of ACDelco Oil and Filter Change/Tire Rotation/MPVI. Does not include air filters. See participating dealer for other restrictions and complete details.
Requires active service plan. On-Demand Diagnostics requires paid plan. Capabilities vary by model and plan. Message and data rates may apply. Requires contact method on file and enrollment to receive alerts. Not all issues will deliver alerts. See onstar.com for details and limitations.
Must be 18 years or older. Points may be earned and redeemed only at participating GM entities, dealers or third-party retailers in the United States (excluding Puerto Rico, the U.S. Virgin Islands or Guam). Points are not earned on taxes and certain fees and expire 5 years from when points are earned. Some restrictions apply. Visit mycadillacrewards.com to view full program terms and conditions.
The Manufacturer’s Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. Click here to see all Cadillac vehicles’ destination freight charges.
Functionality varies by model. Full functionality requires compatible Bluetooth and smartphone, and USB connectivity for some devices.
Read the vehicle’s owner's manual for important feature limitations and information.
Vehicle user interface is a product of Apple and its terms and privacy statements apply. Requires compatible iPhone and data plan rates apply. Apple CarPlay is a trademark of Apple Inc. Siri, iPhone and Apple Music are trademarks for Apple Inc, registered in the U.S. and other countries.
Vehicle user interface is a product of Google and its terms and privacy statements apply. Requires the Android Auto app on Google Play and an Android compatible smartphone running Android™ 5.0 or higher. Data plan rates apply. Android Auto is a trademark of Google LLC
The Manufacturer’s Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment
Read the vehicle's owner's manual for important feature limitations and information.
The system wirelessly charges one PMA- or Qi- compatible mobile device. Some phones have built-in wireless charging technology and others require a special adaptor/back cover. For a list of GM wireless charging compatible mobile devices see, https://my.cadillac.com/learnAbout/wireless-charging. If your device is not on this list, please consult your carrier.
Even while using the Super Cruise driver assistance feature, always pay attention while driving and do not use a hand-held device. Visit cadillacsupercruise.com for compatible highways and more information. Requires active OnStar plan, active WiFi Hotspot, working electrical system, cell reception and GPS signal.
Safety or driver assistance features are no substitute for the driver's responsibility to operate the vehicle in a safe manner. The driver should remain attentive to traffic, surroundings and road conditions at all times. Visibility, weather and road conditions may affect feature performance. Read the vehicle Owner's Manual for more important feature limitations and information.
Functionality varies by model. Full functionality requires compatible Bluetooth and smartphone, and USB connectivity for some devices. Map coverage available in the United States, Puerto Rico and Canada.
Read the vehicle's owner's manual for important feature limitations and information.
Do not use summer-only tires in winter conditions, as it would adversely affect vehicle safety, performance and durability. Use only GM-approved tire and wheel combinations. Unapproved combinations may change the vehicle’s performance characteristics.
Lower profile tires wear faster. Wheel and tire damage may occur on rough or damaged roads or from surfaces or from curbs, debris or obstacles. This damage is not covered by the GM New Vehicle Limited Warranty. For more important tire and wheel information, go to https://my.cadillac.com/learnAbout/tires or see your dealer.
SAE Certified
