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ABOUT YOUR WARRANTY

Learn how to check the status of your vehicle limited warranties, the differences between a bumper-to-bumper and powertrain limited warranty, and details about Roadside Assistance. For limited warranty information on current models, visit the warranty page on cadillac.com.


Check the Status of Your Warranties

Your account’s Warranty Tracker will display all the warranties on your vehicle, along with their expiration mileage and expiration dates.  
 
To access: 

1. Go to Cadillac.com.

2. Select the account icon.

My Account

3. Sign in to My Account.

4. Select the account icon.

My Account

The account panel will display.

5.    Select your vehicle. The Vehicle Overview will display.
6.    Select the Warranty icon. The Warranty Tracker will display.

 

Bumper-to-Bumper vs. Powertrain Warranty: What’s the Difference?

A bumper-to-bumper limited warranty covers the systems and components of the vehicle, from the front bumper to the rear bumper, for repairs — including parts and labor — to correct any defect in materials or workmanship for the duration of the warranty. There are exceptions for items that wear out such as wiper blades, key fob batteries, brake pads and more; see your Warranty Manual for details.

 

The bumper-to-bumper limited warranty also includes:

  • Warranty coverage on tires against defects in material or workmanship (note: wear-out is not considered a defect)
  • Towing to the nearest authorized dealership for warranty repairs

A powertrain warranty is a limited warranty for the systems and components of the powertrain such as the engine, transmission and drive systems. The warranty covers specified components for repairs, including parts and labor, due to defects in materials and/or workmanship for the duration of the warranty. Like the bumper-to-bumper warranty, there are exceptions; see your Warranty Manual for details.  

 

Neither warranty covers routine maintenance.  

Roadside Assistance 

Roadside Assistance comes standard with a new GM vehicle purchase for a set number of months and mileage. It’s also included with select OnStar® subscriptions.
 

With Roadside Assistance, a specially trained OnStar Advisor is available 24 hours a day, 365 days a year to help you out when the unexpected happens on the road. Emergency services include towing, flat-tire service, battery jump-start and more.  
 

Refer to your vehicle Owner’s Manual or go here for more details.



RELATED LINKS AND RESOURCES

Q&As

MY WARRANTY IS EXPIRED. CAN I PURCHASE ADDITIONAL WARRANTY COVERAGE?

Several extended warranty plans are available that can help fill the void of an expired warranty. Contact your dealer for details. 

IS IT OK TO APPLY A RUST-PROOFING APPLICATION TO MY VEHICLE?

Chevrolet, Buick, GMC and Cadillac cars and light-duty trucks are designed and built to resist corrosion.


Application of additional rust-inhibiting materials is neither necessary nor required under the sheet metal coverage. Chevrolet, Buick, GMC and Cadillac make no recommendations concerning the usefulness or value of such products. Application of after-manufacture rustproofing products may create an environment that reduces the corrosion resistance built into your vehicle. Repairs to correct damage caused by such applications are not covered under your New Vehicle Limited Warranty. See your Chevrolet, Buick, GMC or Cadillac dealer for terms of this limited warranty.

CAN I TAKE MY CHEVROLET, BUICK, GMC OR CADILLAC VEHICLE TO ANY GENERAL MOTORS DEALERSHIP FOR WARRANTY REPAIRS OR INCLUDED MAINTENANCE?

Chevrolet, Buick and GMC owners may take their vehicle to any General Motors dealership (excluding Cadillac) of their choice. It’s advisable, however, to take your vehicle to a dealership that matches its brand, as they will be the most familiar with your vehicle’s specific needs.
 
For included maintenance, Chevrolet, Buick and GMC customers can go to any dealership; Cadillac customers must return to a Cadillac dealership.  

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To find out if your vehicle has this feature, contact your dealer or refer to your vehicle’s equipment list. Please check your Owner’s Manual for more information about features.

  • Roadside services provided by Allstate Roadside Services for vehicles only. Limitations and restrictions apply.

  • Diagnostic capabilities vary by model and plan. Message and data rates may apply. Requires contact method on file and enrollment to receive alerts. Not all issues will deliver alerts. Click here for details and limitations

  • Diagnostic capabilities vary by model and plan. Message and data rates may apply. Requires contact method on file and enrollment to receive alerts. Not all issues will deliver alerts. Click here for details and limitations.

  • The Manufacturer’s Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. Click here to see all Cadillac vehicles’ destination freight charges.

  • Safety or driver assistance features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. Read the vehicle's Owner’s Manual for important feature limitations and information.

  • Functionality varies by model. Full functionality requires compatible Bluetooth® and smartphone, and USB connectivity for some devices.

  • Vehicle user interface is a product of Apple® and its terms and privacy statements apply. Requires compatible iPhone® and data plan rates apply. Apple CarPlay, Siri, iPhone and Apple Music are trademarks of Apple, Inc., registered in the U.S. and other countries.

  • Vehicle user interface is a product of Google and its terms and privacy statements apply. To use Android Auto on your car display, you’ll need an Android phone running Android 6 or higher, an active data plan, and the Android Auto app. Google, Android and Android Auto are trademarks of Google LLC.

  • Functionality is subject to limitations and varies by vehicle, infotainment system, and location. Select service plan required. Certain Alexa Skills require account linking to use. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. See onstar.com for additional details.

  • The system wirelessly charges one compatible mobile device. Some phones have built-in wireless charging technology and others require a special adapter/back cover. Check for phone or device compatibility or consult your carrier.

  • Late availability.

  • AKG is a trademark of AKG Acoustics GmbH, registered in the United States and/or other countries.

  • Does not detect people or items. Always check rear seat before exiting.

  • Limited Availability. Always pay attention while driving and when using Super Cruise. Do not use a hand-held device. Visit cadillac.com/supercruise for compatible roads and full details.

  • Requires Performance Package.

  • MSRP excludes tax, title, license, dealer fees and optional equipment. See dealer for details.

  • Read the vehicle's owner's manual for important feature limitations and information.

  • Late availability. Always pay attention while driving and when using Super Cruise. Do not use a hand-held device. Visit cadillac.com/supercruise for compatible roads and full details.

  • Lower-profile tires wear faster. Tire and wheel damage may occur on rough or damaged roads or from surfaces, curbs, debris or obstacles. This damage is not covered by the GM New Vehicle Limited Warranty. For more details, go to https://www.cadillac.com/support/vehicle/driving-safety/tires-wheels/tire-types or see your dealer.

  • Always pay attention while driving and when using Super Cruise. Do not use a hand-held device. Visit cadillac.com/supercruise for compatible roads and full details.

  • Do not use summer-only tires in winter conditions, as it would adversely affect vehicle safety, performance and durability. Use only GM-approved tire and wheel combinations. Unapproved combinations may change the vehicle’s performance characteristics. Lower-profile tires wear faster. Tire and wheel damage may occur on rough or damaged roads or from surfaces, curbs, debris or obstacles. This damage is not covered by the GM New Vehicle Limited Warranty. For more details, go to https://www.cadillac.com/support/vehicle/driving-safety/tires-wheels/tire-types or see your dealer.

  • Bose® is a registered trademark of the Bose Corporation in the U.S. and other countries.

  • Packages will have limited, late, or no availability. See dealer for availability.

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