Bluetooth smartphone compatibility guide

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BLUETOOTH SMARTPHONE COMPATIBILITY GUIDE

If your vehicle is equipped with Bluetooth®, your infotainment system should be compatible with most Bluetooth-enabled smartphones to provide the following features:

  • Music: Information, streaming and controls
  • Calling: Caller ID, multiple call handling, calling controls and call transfer
  • Connecting: Pairing, automatic reconnection and phonebook download

Common Compatible Smartphones

Below is a list of some of the most common smartphones in the U.S. The majority of them offer full functionality based on device and radio. Make sure your smartphone’s software is up to date prior to pairing.

 

Select the brand to see a list of select models that are compatible with GM Infotainment Systems.  

Apple®

  • iPhone® 12
  • iPhone 11 Pro Max
  • iPhone 11
  • iPhone XS Max
  • iPhone XS
  • iPhone XR
  • iPhone X
  • iPhone 8 Plus
  • iPhone 8
  • iPhone 7 Plus
  • iPhone 7 

    Apple® and iPhone® are trademarks of Apple Inc., registered in the U.S. and other countries.

Google

  • Pixel 4
  • Pixel 3a
  • Pixel 3

    Google and Pixel are registered trademarks of Google LLC.

LG

  • LG G8 ThinQ

MOTOROLA

  • Moto G7 
  • Moto G6  

OnePlus

  • OnePlus 7  

Samsung®

  • Galaxy® S20 
  • Galaxy Note10+ 
  • Galaxy A20
  • Galaxy S10+
  • Galaxy S10
  • Galaxy Note9
  • Galaxy S9+
  • Galaxy S9

Don't See Your Smartphone?

New phones may have been released since we last tested for compatibility. If your phone is not on this list, you may still be able to pair and connect your phone and use limited functions.

  • First, make sure the software on your smartphone is up to date. 
  • Then, work through the pairing and connection steps.
  • If it connects, you may be able to use select functions through the infotainment system. 

Notes:

  • The functions available through the Bluetooth connection may be limited. Not all functions may be supported by your smartphone or by the vehicle’s infotainment system.
  • If your device is powered on after the vehicle is running, you will have to manually reconnect the device to the infotainment system from the handset or vehicle. GM recommends that while in the vehicle this device should not be connected to other devices such as headsets at the same time.

RELATED LINKS AND RESOURCES



Q&As

MY VEHICLE TRIES TO CONNECT TO AN OLD PHONE.

Delete the phone that is no longer in use from your vehicle’s paired devices list.

WHY CAN'T I MAKE A BLUETOOTH CALL?

There are several factors that may affect your Bluetooth call performance. A problem may be caused by your phone’s or vehicle infotainment system’s software. Be sure you have the latest software version for your phone. If you’ve updated your phone and are still experiencing Bluetooth calling concerns, try deleting your phone’s pairing and then pairing it again.

MY PHONE WON’T AUTOMATICALLY CONNECT TO BLUETOOTH.

Select the phone or vehicle you’d like to connect. In most vehicles, you can only have one active Bluetooth connection at a time when your vehicle is on. Check your phone’s and vehicle’s paired devices lists to see which phone is active. The system defaults to the last paired device used in your vehicle. If that device isn’t active, it goes down the list of paired devices until it finds one that is active.

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Information on this page is specific to the Cadillac models below. If your vehicle is not on the list or these instructions don’t apply, then please see your Owner’s Manual.

 

  • ATS Coupe 2015-2019
  • ATS-V Coupe 2016-2019
  • ATS Sedan 2013-2018
  • ATS-V Sedan 2016-2018
  • CT4 2020-2022
  • CT5 and CT5-V 2020-2022
  • CT6 2016-2020    
  • CT6-V 2019-2020
  • CTS Coupe 2011-2014
  • CTS-V Coupe 2011-2015
  • CTS Sedan 2014-2019
  • CTS-V Coupe 2016-2019
  • CTS Sport Wagon 2010-2013
  • CTS-V Sport Wagon 2011-2014    
  • ELR 2014, 2016
  • Escalade and Escalade ESV 2015-2022
  • SRX 2010-2016
  • XT4 2019-2022
  • XT5 2017-2022
  • XT6 2020-2022
  • XTS 2013-2019    
  • The Bluetooth® word mark and logos are owned by the Bluetooth SIG, Inc., and any use of such marks by General Motors is under license. Other trademarks and trade names are those of their respective owners.

  • Functionality varies by model. Full functionality requires compatible Bluetooth® and smartphone, and USB connectivity for some devices.

  • Diagnostic capabilities vary by model and plan. Message and data rates may apply. Requires contact method on file and enrollment to receive alerts. Not all issues will deliver alerts. Click here for details and limitations

  • Diagnostic capabilities vary by model and plan. On-Demand Diagnostics requires paid plan. Message and data rates may apply. Requires contact method on file and enrollment to receive alerts. Not all issues will deliver alerts. See onstar.com for details and limitations.

  • The Manufacturer’s Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. Click here to see all Cadillac vehicles’ destination freight charges.

  • Safety or driver assistance features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. Read the vehicle’s owner’s manual for important feature limitations and information.

  • Vehicle user interface is a product of Apple® and its terms and privacy statements apply. Requires compatible iPhone® and data plan rates apply. Apple CarPlay, Siri, iPhone and Apple Music are trademarks of Apple, Inc., registered in the U.S. and other countries.

  • Vehicle user interface is a product of Google and its terms and privacy statements apply. Requires the Android Auto app on Google Play and a compatible Android smartphone. Data plan rates apply. You can check which smartphones are compatible at g.co/androidauto/requirements. Android, Google Play and Android Auto are trademarks of Google LLC.

  • Functionality is subject to limitations and varies by vehicle, infotainment system, and location. Select service plan required. Certain Alexa Skills require account linking to use. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. See onstar.com for additional details.

  • The system wirelessly charges one compatible mobile device. Some phones have built-in wireless charging technology and others require a special adaptor/back cover. To check for phone or other device compatibility, see my.cadillac.com/learn or consult your carrier.

  • Always pay attention while driving and when using Super Cruise. Do not use a hand-held device. Visit cadillac.com/supercruise for compatible roads and full details.

  • MSRP excludes tax, title, license and dealer fees.

  • Read the vehicle's owner's manual for important feature limitations and information.

  • Lower-profile tires wear faster. Tire and wheel damage may occur on rough or damaged roads or from surfaces, curbs, debris or obstacles. This damage is not covered by the GM New Vehicle Limited Warranty. For more details, go to my.cadillac.com/learnabout/tires or see your dealer.

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