wireless-charging

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HOW TO WIRELESSLY CHARGE YOUR SMARTPHONE

Difficulty Level: Novice  |  Time Required: 5 Minutes  |  Tools Required: None  |  Related Parts, Products, Services or Technology: The phone must be equipped with Wireless Charging capability. The vehicle must include the Wireless Charging feature. 

If your vehicle is equipped with available Wireless Charging, you can charge your smartphone in your vehicle without a charging cable. Here are instructions and tips for using Wireless Charging. 


HOW TO USE


  1. Turn on the vehicle or put it in Accessory mode.
  2. Remove objects from the charging pad or pocket. 
  3. Place the phone face up on the coil charging symbol on the pad or in the pocket. The phone needs to be fully on the charging pad or in the charging pocket. It must be lined up properly or it won’t work. 
  4. You’ll see the charging symbol display on the phone when it’s charging.

TIPS


  • Wireless Charging only operates when your vehicle’s ignition is set to On, Accessory or Retained Accessory Power (RAP) 
  • The location of the charging pad varies by model. Common locations include the front of the center console, top of the center console armrest, or in a small vertical pocket or bin near the gear shifter. Check your Owner’s Manual for more information
  • If your phone is not charging, remove it, rotate it 180 degrees and place back on/in the wireless charging pad or pocket
  • Your phone may not charge while in a protective cover or case. If you’re having problems, try removing your phone’s case
  • Large phones or tablets may be too large to be charged on the charging pad 
  • Small phones, foldable phones or other wearable devices may be too small to be lined up on the charging pad. These objects may slide around while driving. You may need to fully remove the device from the charging pad or pocket before repositioning it


RELATED LINKS AND SOURCES


Q&As

WHY DOES MY PHONE GET HOT WHILE CHARGING?

This is normal. The phone temperature increases with the process of charging and phone usage. The phone will self regulate and only request power as it needs it. The charger does not force energy into the phone.

WHY DOES MY PHONE STOP WORKING OR CHARGING WHEN IT’S HOT IN THE VEHICLE?

Some phones have built-in thermal protection to conserve battery life when they get hot. This is normal behavior for the phone and not a defect of the charging pad or pocket. Closing background apps may help the phone use up less energy.

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Information on this page is specific to the Cadillac models below. If your vehicle is not on the list or these instructions don't apply, then please see your Owner's Manual.

  • ATS Coupe 2016-2019
  • ATS Sedan 2016-2019
  • ATS-V Coupe 2016-2019
  • ATS-V Sedan 2016-2019
  • CT4 2020-2021
  • CT6 2018-2020
  • CTS Sedan 2015-2019
  • CTS-V Coupe 2015-2019
  • CTS-V Sedan 2016-2019
  • ELR 2015-2016 
  • Escalade/Escalade ESV 2015-2021
  • XT4 2019-2021
  • XT5 2017-2021
  • XT6 2020-2021
  • XTS 2016-2019
  • The system wirelessly charges one compatible mobile device. Some phones have built-in wireless charging technology and others require a special adapter/back cover. To check for phone or other device compatibility, see https://my.cadillac.com/learn or consult your carrier.

  • Diagnostic capabilities vary by model and plan. Message and data rates may apply. Requires contact method on file and enrollment to receive alerts. Not all issues will deliver alerts. Click here for details and limitations

  • Diagnostic capabilities vary by model and plan. On-Demand Diagnostics requires paid plan. Message and data rates may apply. Requires contact method on file and enrollment to receive alerts. Not all issues will deliver alerts. See onstar.com for details and limitations.

  • The Manufacturer’s Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. Click here to see all Cadillac vehicles’ destination freight charges.

  • Safety or driver assistance features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. Read the vehicle’s owner’s manual for important feature limitations and information.

  • Functionality varies by model. Full functionality requires compatible Bluetooth® and smartphone, and USB connectivity for some devices.

  • Vehicle user interface is a product of Apple® and its terms and privacy statements apply. Requires compatible iPhone® and data plan rates apply. Apple CarPlay, Siri, iPhone and Apple Music are trademarks of Apple, Inc., registered in the U.S. and other countries.

  • Vehicle user interface is a product of Google and its terms and privacy statements apply. Requires the Android Auto app on Google Play and a compatible Android smartphone. Data plan rates apply. You can check which smartphones are compatible at g.co/androidauto/requirements. Android, Google Play and Android Auto are trademarks of Google LLC.

  • Functionality is subject to limitations and varies by vehicle, infotainment system, and location. Select service plan required. Certain Alexa Skills require account linking to use. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. See onstar.com for additional details.

  • The system wirelessly charges one compatible mobile device. Some phones have built-in wireless charging technology and others require a special adaptor/back cover. To check for phone or other device compatibility, see my.cadillac.com/learn or consult your carrier.

  • Always pay attention while driving and when using Super Cruise. Do not use a hand-held device. Visit cadillac.com/supercruise for compatible roads and full details.

  • MSRP excludes tax, title, license and dealer fees.

  • Read the vehicle's owner's manual for important feature limitations and information.

  • Lower-profile tires wear faster. Tire and wheel damage may occur on rough or damaged roads or from surfaces, curbs, debris or obstacles. This damage is not covered by the GM New Vehicle Limited Warranty. For more details, go to my.cadillac.com/learnabout/tires or see your dealer.

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