roadside assistance

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ROADSIDE ASSISTANCE

HELP IS JUST A CALL AWAY:

800-224-1400

HELP IS JUST A CALL AWAY:

CLICK TO CALL

Travel with added confidence knowing that if you have a flat tire, run out of gas, or find yourself stranded, help is available. Whether your Cadillac vehicle is under warranty or not, Roadside Assistance is just a phone call or button-push away. With specially trained Advisors available 24 hours a day, 365 days a year, you can request service to help you get back on the road.

SERVICES PROVIDED INCLUDE:

  • 24-hour, 7-days-a-week toll-free 800 phone assistance
  • Towing to the nearest Cadillac dealer (from a legal roadway)
  • Vehicle unlock service (costs for a new key and the labor to create key are not covered)
  • Medium-duty trucks receive an available service that provides towing only
  • Flat-tire change (using vehicle’s spare)
  • Battery jump-start
  • Emergency fuel delivery (up to $5.00 worth)

AVAILABLE CADILLAC CONNECTED SERVICES AND ONSTAR® COVERAGE

Depending on your vehicle’s model year and if you have a select active OnStar or Connected Services plan, you can request assistance from your vehicle mobile app, your vehicle’s infotainment system, or by pushing your blue OnStar button. Those without an active OnStar or Connected Services plan must request services by calling 800-224-1400.

VEHICLE WARRANTY COVERAGE

Roadside Assistance is also included for 5 years/100,000 miles (whichever comes first) on all 2007 or newer Cadillac passenger cars and light-duty trucks. For model years prior to 2007, your vehicle is provided Roadside Assistance for the term that matches its bumper-to-bumper limited warranty. Please refer to the Owner’s Manual for the specific warranty on your vehicle.

OTHER RESOURCES FOR CERTIFIED SERVICE

  • Roadside Assistance is covered during limited warranty period.

  • Roadside service provided by Allstate Roadside Services for vehicles only. Limitations and restrictions apply.

  • Visit onstar.com for limitations and details.

  • The Manufacturer’s Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. Click here to see all Cadillac vehicles’ destination freight charges.

  • Safety or driver assistance features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. Read the vehicle’s owner’s manual for important feature limitations and information.

  • Functionality varies by model. Full functionality requires compatible Bluetooth® and smartphone, and USB connectivity for some devices.

  • Vehicle user interface is a product of Apple® and its terms and privacy statements apply. Requires compatible iPhone® and data plan rates apply. Apple CarPlay, Siri, iPhone and Apple Music are trademarks of Apple, Inc., registered in the U.S. and other countries.

  • Vehicle user interface is a product of Google and its terms and privacy statements apply. Requires the Android Auto app on Google Play and a compatible Android smartphone. Data plan rates apply. You can check which smartphones are compatible at g.co/androidauto/requirements. Android, Google Play and Android Auto are trademarks of Google LLC.

  • Functionality is subject to limitations and varies by vehicle, infotainment system, and location. Select service plan required. Certain Alexa Skills require account linking to use. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. See onstar.com for additional details.

  • The system wirelessly charges one compatible mobile device. Some phones have built-in wireless charging technology and others require a special adaptor/back cover. To check for phone or other device compatibility, see my.cadillac.com/learn or consult your carrier.

  • Always pay attention while driving and when using Super Cruise. Do not use a hand-held device. Visit cadillac.com/supercruise for compatible roads and full details.

  • MSRP excludes tax, title, license and dealer fees.

  • Read the vehicle's owner's manual for important feature limitations and information.

  • Lower-profile tires wear faster. Tire and wheel damage may occur on rough or damaged roads or from surfaces, curbs, debris or obstacles. This damage is not covered by the GM New Vehicle Limited Warranty. For more details, go to https://my.cadillac.com/how-to-support/exterior/tires-wheels/tires or see your dealer.