LEARN ABOUT DIGITAL KEY

Digital key works with Apple®^† iPhone 11 and later generations, Apple Watch Series 6 and later models, and ultra-wideband (UWB)-supported Android^TM† devices. Digital key is not supported on these iPhone models: SE, XR, and 16e. The initial setup happens in the myCadillac mobile app.^† After that, the key is stored securely in your device’s digital Apple® Wallet or Google Wallet^TM.^†

Enabling Digital Key with Your Phone

1. Open or download the latest version of the app on your phone.
   - Confirm you’re using the latest device operating system.
2. Select the “Add key to device wallet” widget.
   - If you don’t see the widget, go to the Controls tab and select the Keys icon, then tap “Add key.”
3. To continue, make sure:
   - Bluetooth®^† is turned on.
   - Your phone and key fob are in the vehicle.
   - Your vehicle is on and in PARK with the doors closed.
4. Follow prompts to pair your phone with digital key.
5. When successful, your key will appear in your device’s wallet.
6. Verify that digital key works by exiting the vehicle and using your phone to unlock, lock, or start your vehicle without the key fob.

After you set up digital key, you can use your phone or watch* in place of your key fob. Here’s how:

To lock or unlock your vehicle:

• Approach with your phone and press the button on the door handle or the door handle (depending on your model) — just like you would if you had your key fob with you.
  • With Passive Entry enabled in the Settings menu, the digital key will be detected when your phone is within 2 meters (approximately 6 feet) of the vehicle’s door.
    • This also allows you to unlock and open the liftgate with the exterior button (or hands-free on vehicles equipped with the radar sensor that activates the Hands-Free Power Liftgate).
  • With Passive Locking enabled, the vehicle will lock approximately 8 seconds after you leave with your phone.
    • To receive an audible signal that your vehicle is locked, enable “horn chirp” in the Settings menu.

Note: Presence-based hands-free function (AutoSense Power Liftgate) currently requires the key fob to activate.
 

To start the vehicle:

• Press the brake and then press the Power button.
• In vehicles with no physical Power button, start the vehicle by pressing the brake pedal.
  • In some cases, Hands-Free Start enables the vehicle to start when the driver’s door closes.

*Watch function available on Apple products only.
 

Remote Commands^† (Lock, Unlock, Remote Start) with Digital Key

Access key features from your device’s wallet when within Bluetooth range of your vehicle (approximately 30 meters or 100 feet):

1. Go to your device’s wallet.
2. Tap the icons on your phone’s screen to perform each function:
   - Lock 
   - Unlock
   - Trunk: Opens the liftgate
   - Climate: Remote starts your vehicle and preconditions the cabin temperature.

Sharing Keys

With digital key, you can add recipients through your wallet app, enabling access for up to 3 people. Here’s how:

• Open your device’s wallet.
• Select the Share icon at the top-right corner of the digital key screen.
• Choose a method of sending the digital key to a friend, family member, or other trusted person — just like sharing photos from your phone.
  - Some options are: text message, email, Airdrop, etc.
  - Options displayed depend on what’s installed on your phone.

Note: Digital key recipients must have a UWB-compatible device. They don’t need the myCadillac app to receive the digital key.

Removing Keys

The account owner can remove their key as well as shared keys. Key recipients can only remove the key shared with them. Here’s how:

1. Go to the device’s wallet app and select “remove key.”
2. Contact an OnStar®^† Advisor by pressing your blue button or calling 888-4ONSTAR (888-466-7827).

If your device is lost or stolen, you may receive prompts to “remove owner key” and to initialize key pairing on the new phone.