how to use your mycadillac mobile app

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HOW TO USE YOUR MYCADILLAC MOBILE APP

Difficulty Level: Novice  |  Time Required: Five Minutes  |  Tools Required: None  |  Related Parts, Products, Services or Technology: Compatible smartphone

The myCadillac Mobile App enables you to use your smartphone to interact with your vehicle from wherever you are. You can remote start, unlock and lock your vehicle, view your fuel life and tire pressure and more on properly equipped vehicles.


Download the App


GETTING STARTED



  1. Download the myCadillac Mobile App from the Apple App Store® or the Google PlayTM† store. If you already have it, you can check for any available updates to the app by searching for “myCadillac” in the App Store or Google Play.
  2. Create an account or sign in to app using your GM account email and password (the same email address you gave your dealer when you bought the vehicle).

Note: Signing in with an account registered with an OnStar® account allows your vehicle to sync with the app and provides access to subscription-based app features.

Throughout 2021 and beyond, the myCadillac Mobile App is being redesigned with a new personalized experience — and the updates to your home screen are just the start. Make sure you keep your app updated to the latest version to see what’s new. Be sure to be on the lookout for even more future updates to your mobile app.


If you’d like to demo the app before you download it, check out the Connected Services Demo and select the Cadillac mobile experience. 

USING THE APP’S HOME SCREEN


The app’s home screen simplifies your ownership experience with features that help keep you informed and in control. The features you’ll see depend on your service plan and how your vehicle is equipped.

  1. Tap the User icon (your initials) in the upper-left corner to access your Account information.
  2. If you have more than one vehicle, tap the arrow next to your vehicle’s name to reach your Garage. There, you can change which vehicle you’re viewing or add a new vehicle.
  3. Tap the Menu icon (three dots) in the upper-right corner to get help or schedule service.

REMOTE COMMANDS


If your vehicle and service plan support remote commands (e.g., engine start/stop), you’ll find them right on the app’s home screen.

  1. Tap and hold one of the remote command icons to start a request. The app will tell you to keep holding until the request is complete. It may take a few seconds.
  2. For other remote commands not listed on the home screen, tap “View More.”

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Information on this page is specific to the Cadillac models below. If your vehicle is not on the list or these instructions don't apply, then please see your Owner's Manual.

  • All vehicles MY10 and newer (excluding MY18 CT6 and CT6 Electric)

  • Available on select Apple and Android devices. Service availability, features and functionality vary by vehicle, vehicle equipment, trim level, device and the plan you are enrolled in. Some features may require a working electrical system. User terms apply. Device data connection required. See onstar.com for details and limitations.

     

  • Apple, the Apple logo, iPhone, Apple Watch and App Store are trademarks of Apple Inc., registered in the U.S. and other countries.

     

     

  • Android, Google Play and the Google Play logo are trademarks of Google LLC. Use of this trademark is subject to Google Permissions.

     

     

  • Requires paid plan. Lock/unlock feature requires automatic locks. Remote start requires GM factory-installed and enabled remote start system. See onstar.com for details and limitations.

  • Diagnostic capabilities vary by model and plan. Message and data rates may apply. Requires contact method on file and enrollment to receive alerts. Not all issues will deliver alerts. Click here for details and limitations

  • The Manufacturer’s Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. Click here to see all Cadillac vehicles’ destination freight charges.

  • Safety or driver assistance features are no substitute for the driver’s responsibility to operate the vehicle in a safe manner. Read the vehicle’s owner’s manual for important feature limitations and information.

  • Functionality varies by model. Full functionality requires compatible Bluetooth® and smartphone, and USB connectivity for some devices.

  • Vehicle user interface is a product of Apple® and its terms and privacy statements apply. Requires compatible iPhone® and data plan rates apply. Apple CarPlay, Siri, iPhone and Apple Music are trademarks of Apple, Inc., registered in the U.S. and other countries.

  • Vehicle user interface is a product of Google and its terms and privacy statements apply. Requires the Android Auto app on Google Play and a compatible Android smartphone. Data plan rates apply. You can check which smartphones are compatible at g.co/androidauto/requirements. Android, Google Play and Android Auto are trademarks of Google LLC.

  • Functionality is subject to limitations and varies by vehicle, infotainment system, and location. Select service plan required. Certain Alexa Skills require account linking to use. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. See onstar.com for additional details.

  • The system wirelessly charges one compatible mobile device. Some phones have built-in wireless charging technology and others require a special adaptor/back cover. To check for phone or other device compatibility, see my.cadillac.com/learn or consult your carrier.

  • Always pay attention while driving and when using Super Cruise. Do not use a hand-held device. Visit cadillac.com/supercruise for compatible roads and full details.

  • MSRP excludes tax, title, license and dealer fees.

  • Read the vehicle's owner's manual for important feature limitations and information.

  • Lower-profile tires wear faster. Tire and wheel damage may occur on rough or damaged roads or from surfaces, curbs, debris or obstacles. This damage is not covered by the GM New Vehicle Limited Warranty. For more details, go to my.cadillac.com/learnabout/tires or see your dealer.

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