Your complete satisfaction is important to us. Contact us today to learn more about new Cadillac vehicles, financial services and more.
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Your complete satisfaction is important to us, and we’re here to help.
Hours:
Monday-Friday:
Saturday:
Sunday:
8 a.m. to Midnight EST
9 a.m. to Midnight EST
11 a.m. to Midnight EST
The following Cadillac call centers are available to help during the hours listed below.
Monday-Saturday: 8 a.m. to 9 p.m. EST
(CLOSED SUNDAYS)
Inside the U.S.: 800-333-4223
Inside Canada: 888-446-2000
International Inquiries: 905-644-4112
Make sure you have the following
information available:
Monday-Thursday: 8 a.m. to 7 p.m. (EST)
Friday: 8 a.m. to 6 p.m. (EST)
Saturday: 8 a.m. to 3 p.m. (EST)
(CLOSED SUNDAYS)
GM Financial: 800-284-2271
24 hours a day, 7 days a week
BuyPower Business Card: 800-458-4165
BuyPower Card: 800-460-2845
GM Extended Family Card Application: 877-557-2622
Please mail your comments, questions or concerns to one of the following Customer Assistance Centers:
Cadillac Customer Assistance Center
P. O. Box 33169
Detroit, MI 48232-5169
GM of Canada
1908 Colonel Sam Drive
Oshawa, Ontario
L1H 8P7, Canada
Mail Code 163-005
Certified Service Limited Lifetime
Parts Warranty
P. O. Box 441520
Detroit, Mi 48232-5169
Connected services vary by vehicle model and require active service plan, working electrical system, cell reception and GPS signal. Does not include emergency or security services. See onstar.com for details and limitations.
The system wirelessly charges one compatible mobile device. Some phones have built-in wireless charging technology and others require a special adapter/back cover. To check for phone or other device compatibility, see my.cadillac.com/learn or consult your carrier.
Go to my.cadillac.com/learnabout/bluetooth to find out which phones are compatible with the vehicle. Full Bluetooth® feature functionality varies by device, model and software version.
Available on select Apple® and AndroidTM devices. Service availability, features and functionality vary by vehicle, device and the plan you are enrolled in. Terms apply. Device data connection required. See onstar.com for details and limitations.
The Manufacturer’s Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. Click here to see all Cadillac vehicles’ destination freight charges.
Read the vehicle Owner's Manual for important feature limitations and information.
Functionality varies by model. Full functionality requires compatible Bluetooth® and smartphone, and USB connectivity for some devices.
Vehicle user interface is a product of Apple® and its terms and privacy statements apply. Requires compatible iPhone® and data plan rates apply. Apple CarPlay is a trademark of Apple, Inc. Siri, iPhone and Apple Music are trademarks of Apple, Inc, registered in the U.S. and other countries.
Vehicle user interface is a product of GoogleTM and its terms and privacy statements apply. Requires the Android Auto app on Google Play and a compatible AndroidTM smartphone. Data plan rates apply. You can check which smartphones are compatible at g.co/androidauto/requirements. Android Auto is a trademark of Google LLC.
Functionality is subject to limitations and varies by vehicle, infotainment system, and location. Select service plan required. Certain Alexa Skills require account linking to use. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. See onstar.com for additional details.
Read the vehicle's owner's manual for important feature limitations and information.
Even while using the Super Cruise driver-assistance feature, always pay attention while driving and do not use a hand-held device. Visit cadillacsupercruise.com for compatible roads and more information. Requires properly equipped vehicle, active Super Cruise subscription, working electrical system, cell reception, and GPS signal.
MSRP excludes tax, title, license and dealer fees.
Lower-profile tires wear faster. Wheel and tire damage may occur on rough or damaged roads or from surfaces or from curbs, debris or obstacles. This damage is not covered by the GM New Vehicle Limited Warranty. For more important tire and wheel information, go to https://my.cadillac.com/learnabout/tires or see your dealer.