OWNER SUPPORT
CADILLAC SUPPORT
Access owner’s manuals, service details, and view instructions and tips for your Cadillac.
ACCOUNT
Manage your profile and payments, see service history and view diagnostic information.
MYCADILLAC APP
Start or stop your engine, send destinations to your vehicle’s navigation system or even schedule service right from the palm of your hand.
DEALERSHIP SERVICE
Find the nearest Certified Service-trained technicians at a local dealership. They bring technical skill with advanced diagnostics and connected technology to meet your service and maintenance needs.
CALL US
The following Cadillac call center is available to help with questions and general feedback during the hours listed below. For immediate support, browse our support articles or use the chat button below.
GENERAL ASSISTANCE
For questions about your vehicle, your myCadillac account, new vehicles and more:
For the hearing and speech impaired, please call our Telecommunications Relay services at 711 for assistance.
Monday – Saturday: 8a.m. – 9p.m. ET
Sunday: Closed
SEND MAIL
Please mail your comments, questions or concerns to the following Customer Assistance Center:
Cadillac Customer Assistance Center
P. O. Box 33169
Detroit, MI 48232-5169
