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ONSTAR®

OnStar® Advisors are ready to help 24/7. Get added peace of mind knowing help and support is just a button push away.

HOW CAN ONSTAR® HELP?


Specially trained OnStar® Advisors are ready to help 24/7 with emergencies, crashes, vehicle theft and any other unexpected situations you may encounter on the road.

2 YEAR TRIAL


Your vehicle purchase comes with the following services to get you started on your connected journey.

 

  • 2 year trial available for new vehicle purchases of 2019, 2020 and 2021 model year vehicles
  • 2 years of OnStar Safety & Security coverage
  • 2 years of Navigation Services
  • Up to 2 years of Remote Access
  • 3  months or 3GB of 4G LTE data (whichever comes first)
  • Up to 10 years of Connected Access, providing standard connectivity to features such as Vehicle Diagnostics and Dealer Maintenance Notification
  • The myCadillac mobile app is part of your vehicle purchase, giving you features like Cadillac Smart Driver to simplify your ownership experience – all from your smartphone

ONSTAR® KEY FEATURES

AUTOMATIC CRASH RESPONSE


If you’re in a crash, your vehicle’s built-in sensor can alert an OnStar Emergency Certified Advisor who can contact help. Using critical crash information, Advisors can make first responders aware of the possibility of injuries.

 

EMERGENCY SERVICES


If you have an emergency on the road, just push the red Emergency button to get a priority connection to an Emergency-Certified Advisor who can offer medical assistance until help arrives.

STOLEN VEHICLE ASSISTANCE


If your vehicle is ever stolen, OnStar Advisors are ready to help. They can pinpoint your vehicle’s location, prevent it from restarting and work with law enforcement to help recover it quicker and safer.

CRISIS ASSIST


When severe weather, a natural disaster or other crisis strikes, OnStar is there for you. Advisors are available 24/7 to provide you with critical assistance and special routing.

ROADSIDE ASSISTANCE


If you have a flat tire, need a tow or run out of gas, just push the blue OnStar button and an Advisor will get things moving with Roadside Assistance.

TURN-BY-TURN NAVIGATION


Lost? OnStar® can help. Just push the blue OnStar button, and ask the Advisor to download directions right to your vehicle. A voice will call out every turn.

ONSTAR® ADVISORS


OnStar Advisors are real people committed to the safety and security of OnStar Members. They provide a breadth of services available 24/7.

OnStar Emergency-Certified Advisors are trained and certified by the International Academies of Emergency Dispatch to offer vital medical assistance until first responders arrive on the scene.
 

ELEVATE YOUR OWNERSHIP EXPERIENCE AFTER YOUR EXTENDED TRIAL

Choose a plan starting at $24.99

GO BEYOND WITH

ONSTAR® SAFETY & SECURITY

GO BEYOND WITH

REMOTE ACCESS
AND ONSTAR® SAFETY & SECURITY

GO BEYOND WITH

UNLIMITED ACCESS AND ONSTAR®
SAFETY AND SECURITY

GO BEYOND WITH

ONSTAR® SAFETY & SECURITY

GO BEYOND WITH

REMOTE ACCESS
AND ONSTAR® SAFETY & SECURITY

GO BEYOND WITH

UNLIMITED ACCESS AND ONSTAR®
SAFETY AND SECURITY

MEMBER TESTIMONIALS


“I love OnStar – we had an accident and OnStar was right there for us. I will not buy a car without it!”

–OnStar Member Thomas S.

 


“Shout out to OnStar for saving the day – I locked my keys in the car, but in under two minutes I was back in it.

–OnStar Member James L.
 

CONNECTED SERVICES

Digitally connect to your vehicle to monitor and optimize its performance.  Use Connected Services to access In-Vehicle Apps, receive diagnostics notifications, schedules services, and more.

  • Visit onstar.com for system limitation and details.

  • Requires properly equipped model year 2019, 2020 and 2021 Cadillac vehicle. Data plans offered by AT&T. Certain services require working electrical system, cell reception and GPS signal. Services are subject to the Terms and limitations, and capabilities vary by model. OnStar links to emergency services. Map coverage available in U.S., Puerto Rico and Canada. See onstar.com for details and limitations. Availability subject to change. May not be combined with other offers or retroactively applied. When you select a monthly plan within 15 days of activating your 6-month trial, you’ll receive 18 additional months of the Remote Access Plan at no additional charge when you associate an approved payment method on file to your account and authorize recurring payments for your service plan. The amount and frequency of each recurring payment are based upon the service(s) and payment interval(s) you select from the options provided. After the trial expires, OnStar will automatically bill your payment method monthly at then-current standard monthly rates. Plans containing 4G LTE data will be billed every 30 days by AT&T. You may cancel at any time by pushing your blue OnStar button or by calling 888.466.7827. Availability subject to change.

  • Diagnostic capabilities vary by model and plan. Message and data rates may apply. Requires contact method on file and enrollment to receive alerts. Not all issues will deliver alerts. See onstar.com for details and limitations.

  • Available on select Apple® and AndroidTM devices. Service availability, features and functionality vary by vehicle, device and the plan you are enrolled in. Terms apply. Device data connection required. See onstar.com for details and limitations.

  • OnStar plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services. Not all vehicles may transmit all crash data.

  • Certified by the International Academies of Emergency Dispatch Emergency Services: OnStar plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services.  Emergency-Certified Advisors are certified by the International Academies of Emergency Dispatch.  See onstar.com for details and limitations.

  • Requires paid plan, working electrical system, cell reception, GPS signal, armed GM factory-installed theft-deterrent system, contact method on file and enrollment to receive alerts. Additional messaging and data rates may apply. Services are intended to assist with vehicle recovery and do not prevent theft or protect against damage or loss. See onstar.com for details and limitations.

  • OnStar plan, working electrical system, cell service, and GPS signal required. OnStar links to emergency services. Wi-Fi service varies with conditions and location, and requires active service plan. Data plans provided by AT&T. Complimentary services are not offered in all situations and depend on several factors, including the severity of the crisis. OnStar may choose whether or not to offer complimentary services at its sole discretion. See onstar.com for details and limitations. Limited time offer.

  • Roadside services provided by Allstate Roadside Services for vehicles only. Limitations and restrictions apply.

  • Requires paid plan and properly equipped vehicle. Mobile app functionality is available on select devices and requires data connection. Map coverage available in the U.S., Puerto Rico and Canada. See onstar.com for details and limitations.

  • See onstar.com for details and limitations. Services vary by model. Service plan required.  

  • Remote Access Plan does not include emergency or security services. Safety & Security Plan: OnStar plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services. Remote Key Fob: Requires paid plan. Lock/unlock feature requires automatic locks. Remote start requires GM factory-installed and enabled remote start system. Automatic Crash Response: OnStar plan, working electrical system, cell reception and GPS signal required. OnStar links to emergency services. Not all vehicles may transmit all crash data.

  • The Manufacturer’s Suggested Retail Price excludes destination freight charge, tax, title, license, dealer fees and optional equipment. Click here to see all Cadillac vehicles’ destination freight charges.

  • Read the vehicle Owner's Manual for important feature limitations and information.

  • Functionality varies by model. Full functionality requires compatible Bluetooth® and smartphone, and USB connectivity for some devices.

  • Vehicle user interface is a product of Apple® and its terms and privacy statements apply. Requires compatible iPhone® and data plan rates apply. Apple CarPlay is a trademark of Apple, Inc. Siri, iPhone and Apple Music are trademarks of Apple, Inc, registered in the U.S. and other countries.

  • Vehicle user interface is a product of GoogleTM and its terms and privacy statements apply. Requires the Android Auto app on Google Play and a compatible AndroidTM smartphone. Data plan rates apply. You can check which smartphones are compatible at g.co/androidauto/requirements. Android Auto is a trademark of Google LLC.

  • Functionality is subject to limitations and varies by vehicle, infotainment system, and location. Select service plan required. Certain Alexa Skills require account linking to use. Amazon, Alexa and all related logos are trademarks of Amazon.com, Inc. or its affiliates. See onstar.com for additional details.

  • The system wirelessly charges one compatible mobile device. Some phones have built-in wireless charging technology and others require a special adapter/back cover. To check for phone or other device compatibility, see my.cadillac.com/learn or consult your carrier.

  • Read the vehicle's owner's manual for important feature limitations and information.

  • Even while using the Super Cruise driver-assistance feature, always pay attention while driving and do not use a hand-held device. Visit cadillacsupercruise.com for compatible roads and more information. Requires properly equipped vehicle, active Super Cruise subscription, working electrical system, cell reception, and GPS signal.

  • MSRP excludes tax, title, license and dealer fees.

  • Lower-profile tires wear faster. Wheel and tire damage may occur on rough or damaged roads or from surfaces or from curbs, debris or obstacles. This damage is not covered by the GM New Vehicle Limited Warranty. For more important tire and wheel information, go to https://my.cadillac.com/learnabout/tires or see your dealer.

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