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quick start


Simulated vehicle shown. Actual production model will vary.

The Dual Level Charge Cord enables a vehicle-controlled electrical connection to your home or charging location, and allows you to swap between 120-volt (3-pronged) and 240-volt (4-pronged) plugs to best fit your available wall receptacles. In this way, it supports charging at two levels: Level 1 charging at 120V (up to 1.4 kW) and Level 2 charging at 240V (up to 7.7 kW).

Important Note About Charging:

Charging your battery to 80% for daily use helps promote battery health and optimal regenerative braking performance. For longer trips, you can adjust your charge above 80% for extended range. Consumers should see their Owner’s Manual for more information.

Before Charging:

  1. Set your preferred charging settings in the Charging app on your infotainment display.
  2. You can choose to either Charge Now or Charge Later. IMPORTANT: Your vehicle will remember the setting you choose and keep that setting, even if you turn your vehicle off and back on again.
  3. Charge Now means your vehicle will begin charging immediately when you plug in.
    a.  You can set your target charge level—the percentage at which you would like the vehicle to stop charging—by dragging the gauge marker to your desired percentage or tapping the Up and Down arrows.
    b.  You can also set this preference by tilting the Rotary Controller in the direction of the gauge until it is selected, then rotating the Controller to adjust the target charge level.
  4. Charge Later means your vehicle will delay charge and then automatically begin charging later, so that the vehicle is ready at the time you select on this screen.
    a.  Swipe the Time Selector on the screen to adjust when you would like the vehicle to be ready.
    b.  Change the target charge level, if desired.
    c.  Toggle cabin preconditioning On or Off.
    d.  Enabling cabin preconditioning protects battery range by using energy from the charger (as opposed to drawing from the battery while driving) to condition your cabin.
    e.  You can set a schedule at your home charging location and/or select Charge Later to delay charging at your home charger. If you’ve set your home charging location in your vehicle charging settings, your vehicle will recognize when it’s at your home charging location and charge based on your selected charging schedule. You can also use Charge Later to delay charging at any other Level 1 or Level 2 charging location.

i.  You might do this in case you want to only charge during off-peak hours.

To Charge Your Electric Vehicle:

  1. Identify a suitable wall receptacle in good condition. 
  2. Snap the corresponding plug into the bottom of the control box (opposite the permanently fixed cable). The plugs will require some effort to fully seat but will fit snugly once snapped in. If you have trouble snapping the plug into the control box, ensure that you have correctly aligned the connector by matching the “barn” shape of the plug end to the opening on the control box.
  3. Plug the Dual Level Charge Cord into the wall receptacle. The control box will perform a short boot-up routine and be ready to charge. 
  4. Follow instructions for connecting the charge cord to your vehicle in the “How to Charge” Quick Start Guide.  

IMPORTANT: Charging Confirmation Lights

  1. When you first plug your vehicle into the charger, you’ll see a blue light flash on your dashboard to confirm the vehicle has connected to the charger.
  2. After you see the blue light flash, you’ll see a blinking green light to confirm that your vehicle is charging. The slower the light flashes, the more your vehicle has charged. Once charging is complete, the light will stay solid green. 
  3. If you see a blinking blue light on your dashboard, that means your vehicle has been set to delayed charging. It will begin charging at a later time based on your charging settings. Check the “Charge Later” or “Home Schedule” sections of the Charging App to figure out if you have delayed charging turned on.  

Note: Consult with a professional electrician if you are unsure whether your home can support 240-volt charging with the Dual Level Charge Cord. 240-volt (Level 2) charging requires a professional installation. Not all home grids can support this level of charging.

Note: It is important to use the default vehicle charging setting until you confirm with a professional electrician that the receptacle and circuit you intend to charge from is suitable for EV charging. It is recommended that you use a dedicated individual branch circuit for EV charging and consult with a professional electrician if you are unsure about your home’s charging capabilities. If your home or parking location supports Level 2 charging, you can use the four-pronged plug provided for faster charging.

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