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HOW TO USE YOUR MYCADILLAC MOBILE APP

Difficulty Level: Novice  |  Time Required: Five Minutes  |  Tools Required: None  |  Related Parts, Products, Services or Technology: Compatible smartphone

The myCadillac Mobile App enables you to use your smartphone to interact with your vehicle from wherever you are. You can remote start, unlock and lock your vehicle, view your fuel life, EV range and tire pressure and more on properly equipped vehicles.


Download the App


GETTING STARTED


  1. Download the myCadillac Mobile App from the Apple App Store® or the Google PlayTM† store. If you already have it, you can check for any available updates to the app by searching for “myCadillac” in the App Store or Google Play.
  2. Create an account or sign in to app using your GM account email and password (the same email address you gave your dealer when you bought the vehicle).

Note: Signing in with an account registered with an OnStar® account allows your vehicle to sync with the app and provides access to subscription-based app features.Learn more about how to link your OnStar Account with your brand account here.
 

If you’re a new user or you’ve updated the app, you’ll be presented with a multi-factor authentication process to verify your identity. 

Make sure you keep your app updated to the latest version to see what’s new. Be sure to be on the lookout for even more future updates to your mobile app.

USING THE APP’S HOME SCREEN


The app’s home screen simplifies your ownership experience with features that help keep you informed and in control. The features you’ll see depend on your service plan and how your vehicle is equipped.

Note: If your vehicle is not connected to services, your Home screen will work differently. 

  1. Tap the Menu icon (your initials) in the upper-left corner to access your Account information.

  2. If you have more than one vehicle, go to the Account menu to change which vehicle you’re viewing or add a new vehicle.

  3. Tap the Help Menu icon (three dots) in the upper-right corner to get help or schedule service.

  4. Your vehicle or charge status are shown as tiles on the home screen, if your plan and vehicle support them.

  5. Remote command controls are found in the center of the screen, if your plan and vehicle support them.

  6. Along the bottom of the home screen, you’ll see icons to return home, access Energy features or more app features.

REMOTE COMMANDS


If your vehicle and service plan support remote commands (e.g., remote start/stop), you’ll find them right on the app’s home screen.

  1. Tap and hold one of the remote command icons to start a request. The app will tell you to keep holding until the request is complete. It may take a few seconds.
  2. For other remote commands not listed on the home screen, tap “View More.”

EV FEATURES FOR CADILLAC LYRIQ


For electric vehicles, the app provides tools to help you monitor your charge status, plan a route, find charging stations and more.

  • At-a-glance EV status and charge information appears right on the app’s home screen.
  • Tap the Energy icon at the bottom of the screen to find EV features.  

For your security, please don't include personal info such as phone number, address or credit card details.


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To find out if your vehicle has this feature, contact your dealer or refer to your vehicle’s equipment list. Please check your Owner's Manual for more information about features.

  • All vehicles MY10 and newer (excluding MY18 CT6 and CT6 Electric)